Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 16,675

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: shawn hetfield

Top company... Best at what they do!

I have a doberman that required medical attention. After he started feeling well and I could focus on other things, the most obvious was the huge vet. bill I had incurred. Now times are tuff right now for all of us, but fortunately I felt like "EMBRACE" was my "light in the darkness" because after they fully paid my claims, I felt so relieved and at least that is one thing I can feel certain about in these uncertain times.
5

out of 5

POSTED: | BY: Kim Harbin

I feel EMBRACED!

After having the AKC Pet Healthcare Plan for over two years I recently switched my four Bulldogs to Embrace. The difference in the level of customer service is profound. One month after enrolling with Embrace I took my girls in for their Wellness check and Orthopedic Waiver exam (which was optional but recommended to waive the six month waiting period) and my vet found a mammary tumor on one of them. She had surgery that very day (a Saturday) and spent the night in the hospital. I submitted all my claims on Monday and the money was direct deposited into my account that Friday, less my $200 annual deductible and 10% co-pay for the surgery. I am still in shock! The Embrace reps provided me with status EVERY step of the way. I was used to submitting claims to my old plan and then calling a couple of weeks later only to be told that they hadn't received them, or if they had then they had not been processed yet. Then, once they were processed 90% of the time they were denied because they considered it a genetic condition. I started doing research on other options for Pet Insurance and learned that AKC Pet Healthcare Plan was one of the WORST rated companies out there. I chose Embrace because:1) They cover genetic disorders (unless pre-existing). 2) Their customer service ratings are superior. 3) The level of person service I received when I inquired about their plans. 4) The ability to customize your coverage and get an optional Wellness Plan which includes flea/tick and heartworm prevention products (which are covered even if you buy on the internet, teeth cleaning, vaccinations, etc. 5) They offer discounts for multiple pets, spayed/neutered pets, micro-chipped pets, plus they honor coupons you find on the internet for an additional 5% off. As a breeder/exhibitor of Bulldogs (who as most people know are prone to genetic disorders) I have begun recommending Embrace to everyone who has every purchased a pup of mine and to my dog show friends. I have been blessed with very healthy Bulldogs so my girls don't have anything they consider pre-existing but it brings me so much comfort knowing that they will be covered if something should come up. I highly recommend Embrace. I'm just sorry I spent so much money on coverage with the AKC Pet Healthcare Plan (who doesn't over any discounts - not even multi-pet) before I realized I was wasting my money. It pays to research pet insurance companies before you buy. I just automatically signed up with AKC Pet Healthcare because the offer came with the pup registration and I figured if it had the AKC seal of approval it must be good. WRONG!!!!!!!!!!!!!
5

out of 5

POSTED: | BY: Pia Valkonen

Great communication

I filed a claim after my pug's visit to an emergency clinic. Everyone I spoke or e-mailed with were extremely courteous and pleasant to deal with. The only unpleasant surprise was the refund amount; reading the reviews I had expected more, but I guess that's my mistake, something I missed in the small print..
5

out of 5

POSTED: | BY: Sanford

Embrace Pet Insurance: clearly the best

I am a very satisfied customer of Embrace Pet Insurance. I am impressed with how easy and timely their claims process is. When my dog had an ACL tear they made it clear we could pursue alternative therapies &/or surgery. We have been doing physical therapy, chiropractic and acupuncture and have been seeing steady progress without surgery. This is a really great company, and I highly recommend them to other pet owners, encouraging others to use this company whenever I am asked.
5

out of 5

POSTED: | BY: Cheryl Peregoy

excellent - refreshingly pleasant experience

Having dealt with the so-called leader in pet insurance, we were thoroughly impressed with how easy it was to file our first claim with Embrace, how responsive they were and how quickly they processed everything. The amount paid was exactly what we expected - no hidden reductions or benefit caps.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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