Embrace | Pet Insurance Review

I have been extremely impressed by the response to my phone inquiries for information and assistance. The staff has been clear, concise and supportive. The claim service is second to none!

So far I had only one claim after my deductible and everything went very smooth! The customer service is outstanding and very responsive. The claim money after Co-Pay was deposited quickly into my bank account! So far I am very happy with Embrace Health Insurance! I hope we won't need it again but it sure gives some peace of mind to have it in place!

Very quick response and reimbursement. We hope to not need to file any claims other than wellness, but we know that we'll at least get reimbursed quickly.

I've had Embrace pet insurance for over a year now and have been extremely pleased with both the coverage (for illnesses as well as general wellness expenses - like flea medication and teeth cleaning). In addition, the staff are wonderful about keeping you informed about the status of your claim, an explanation of the coverage, when to expect a check once the claim is approved and even check to be sure you have received your check. Excellent all the way around!

Words don't even begin to express the "WOW" that accompanies having your pet covered with Embrace. My pup suffered bilateral hip dysplasia. Not only did Embrace cover the FHO (surgery), they cover the rehab as well. This allows my pup (only 8 months old) to have the best shot of recovery available to him. Rehab is very expensive -- worth it clearly -- but no small claim. Not only is this covered the reimbursements are so prompt - in some instances less than 72 hours - WOW. Customer Service is awesome, every representative I speak to is knowledgable and kind as well as caring - another WOW! Then get this WOW -- they provide exceptional coverage. Not all providers cover the things that Embrace has. I did my homework when selecting this insurance. I had a very unfortunate experience with another pet insurance provider. So I learned a lesson the hard way with that other carrier. I know what I speak as to providers and Embrace - WOW -- they are AMAZING and offer a SUPERIOR product. This provider has allowed me to get the best care for my sweet pup and believe when I say -- not all insurance companies are that way -- THANK YOU EMBRACE!