Embrace | Pet Insurance Review

Our dog sustained several deep puncture wounds after being attacked by another dog and required surgery and follow-up care. During his treatment the vet found a suspicious lump and we had it biopsied. (Negative, yay!) Embrace started paying our claims right away, processing them very quickly. We would be in a world of financial hurt if we didn't have the insurance. We switched to Embrace from another pet insurance company and are so glad we did!

We recently got our first dog ever (a black lab puppy) and researched about 5 pet insurance companies and found Embrace to be the best. Now that we have made a few claims we have found them to be very helpful. They are in constant contact by email, from confirming receipt of your claim to letting you know that it has been processed and then a follow-up to be sure that you received your payment. All of the Customer Service Representatives are very pleasant to deal with and very efficient. I would highly recommend getting Embrace pet insurance.

We have decided to buy an insurance for our new puppy, Bernese mountain dog. I reviewed several companies on line before making a decision to choose Embrace. We have recently submitted a claim for an anual vaccination and it was accepted without any problems. The technician's at the vet office comment was that it was one of the easiest and most friendly insurance companies that they deal with. Thus far, we have been very happy with the company.

I researched at least five different insurance companies before settling on Embrace and could not be happier with my choice. From the first call to go over policy options (I ended up designing my own policy that has worked out fabulously so far) to filing my first claim (which was reimbursed in full in less than two weeks!) i feel like the folks at Embrace really understand what pet owners need/want out of the system and do their best to make everything work seamlessly. They are the only company I found that covers hereditary/congenital problems which, especially for my breed, can be quite serious later in life. My dog, Whiskey, hasn't had any serious illnesses or injuries yet but judging from my experiences with Embrace so far, I feel very confident that should something terrible happen, Embrace will be there to help.

Well, so far very few of the services I've needed for my dog have been covered. I hesitate to submit my claims because I know I'm going to get the form letter saying how sorry the company is to give me the news that nothing I submitted will be covered. The services either took place before meeting my deductible or were considered "pre-existing conditions" which is extremely frustrating. Not sure it's worth the money, may consider just creating a savings account to cover future expenses.