Embrace | Pet Insurance Review

I’ve already referred Embrace to all of the pet owners in my office. I have had VPI for the past 8 years and was never very satisfied. My first claim with Embrace was a world of difference from my experience with VPI. All of my interaction with the Embrace team was very pleasant and the claims process was hassle free and fast!

Embrace has been very responsive to the claims filed. I would recommend it.

The claims adjusters are very good about communicating status of a claim and explaining the settled reimbursement.

After having inherited two dogs years ago that had ACL repairs and knee replacements, I vowed to never get a new pet without health insurance again. It can be heartbreaking to have to make a decision when a big price tag has to be considered. When we got our new husky the first thing I did was to research insurance. I wanted to be sure we were taking care of any potentially big thing like the expensive ACL surgeries our collie had. Little did I expect that our pure breed 16 month old husky would be diagnosed with severe hip dysplasia. After a teary phone call to Embrace, I felt a sense of security knowing not only would the surgery be covered (over $4000), but also any needed therapy. The surgery happened the next day and an Embrace rep contacted me to be sure all was ok. The process was simple and reimbursement was fast. But the best part was really the caring attitude and continued follow up. Embrace people are obviously PET people and not just corporate. I will never get another pet without Embrace coverage. I highly recommend Embrace.

I was referred to Embrace Insurance through a good friend. At the time my Standard Poodle was great and I wasn't certain I needed Insurance. I looked into their policies and decided with their rates that I couldn't afford to not have pet insurance! Since then I have had used the insurance more than once and the last time was an expensive emergency trip with my dog needing to be admitted for 2 days. On EVERY occasion they have responded to receiving the claim within a couple of days and I have received a check within a couple of weeks. This is a great company with representatives that are always there to assist in any way possible.