Embrace | Pet Insurance Review

I have had Embrace pet insurance for about 2 years now, and just upgraded this year to include the wellness plan. I wish every company would operate with the same customer service philosophy as I've been consistently impressed with every encounter I have had with anyone at this company. Filing claims is so easy as you received personalized claim forms, and I just set up direct deposit so the process is near effortless. I can't recommend Embrace enough!

I have had to submit two claims in the last several months for my dog. Both were handled promptly and to my complete satisfaction. This company cares about its customers. I recommend them highly to anyone who has a pet.

I have been with Embrace pet insurance for over 2 years. Our little Tiny Toy poodle had 2 specialized surgeries and 2 ER visits before she was a year old and we realized we needed help with these huge bills. After researching several pet insurance companies, Embrace was by far the best in terms of kindness trust, compassion and understanding about my pet, willingness to answer questions and never showed impatience when talking on the phone. All the agents are extremely kind. They explained their policy thoroughly and there were no hidden charges or confusing verbiage in their policy which could be misinterpreted. After the required waiting period before the policy kicked in, and I filed my first claim, there was no resistance or bad attitude that you often get when filing claims with insurance companies. They are friendly and act as if they really want to help you and are glad to honor their claims. They are very efficient and prompt in payment. I recently went through a very tough procedure for my little dog and they worked very hard to pre-certify in time, and the agents at Embrace actually showed compassion with understanding of what we were going through. This is an exceptional Pet Insurance Company and I have told many about it. I have another dog at home and I wish she wasn't too old to insure, because I would love to continue to support this company with my other pets.

I have had VPI insurance in the past. After review of Embrace and VPA I am so happy that I choose Embrace for my 10 week old 2 lb. Chihuahua/Pomeranian. I have never had such quick response when submitting the first vet visits for Zoey.

I have never had pet insurance before and so far I am impressed. I asked my Vet what she thought about Pet insurance and she said in the 10 years she has been in business she has seen only two cases that paid. She has brochures in her office from another company. This may change her opinion. Keep up the good work Jill