Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 16,461

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan G.

Insure your pet with Embrace now!

I am recommending Embrace to all my friends who have pets. Taking this insurance is one of the smartest things I have done. Even though my dog is only 4 years old, she has had $2200 in vet expenses over the past few months, and Embrace has paid everything they said they would.
5

out of 5

POSTED: | BY: Pamela Cummings

I am quite pleased 3/17/09

My dog's claim was paid to my approval . Initally I had a problem which was due to my vet. not detailing my dogs condition adequately. After discussing. the issue with an Embracer, I followed the suggestion. I appealed the case. My issue was resolved my ciaim was paid and we are happy. Thank you for your speedy resolution.My friend is planning to add a puppy to her family I recommended Pet Embrace to her.
1

out of 5

POSTED: | BY: Bebe

Just stay away....

I took my one-year-old cat to the vet in February of '09 because she had the runs, and I just wanted to be sure that everything was okay.Embrace denied my claim, saying that she had a pre-existing condition. The only other time my cat had seen the vet was when I brought her home for the first time, and I had her completely checked out by my house calls feline internist. At that time my cat had slightly loose stools, probably caused by the stress of moving, new food, or being in a new environment. It went away, untreated, in about a day. To say that this trip to the vet 11 months later was a "pre-existing conditon" is pure fraud. I've attempted to cancel this policy because I don't believe that this is an ethical company. In fact, I have not even received the written confirmation of my cancellation that I requested! I would hate to make a serious claim after having had this policy long enough to have paid Ms. Bennett or Embrace insurance many thousands of dollars, only for them to find some way to deny it. Better to find out now and move on.
5

out of 5

POSTED: | BY: Tracy Vaughn

Wonderful Coverage & Phenomenal Customer Service!

We added a Saint Bernard puppy to our family almost a year ago and discussed purchasing insurance. I did a little research and came across Embrace. Having a "giant breed" dog, I knew we were probably going to be looking at potential problems as she aged. In December, I chose Embrace because I thought they would be a good match since they would cover genetic conditions, unlike some of the others. Little did I know how soon we would be encountering problems. A few weeks after taking out our policy, our puppy had her first real "playdate" and began encountering obvious pain later that night. A few days later she was scheduled for sedation for another minor procedure and her vet recommened x-rays of her hips while we were there. The results were devastating-bilateral hip dysplasia in our 10-month old baby. We were told she wouldn't be able to walk by the time she was 2. Fast forward to now-she has already had a triple pelvic osteotomy on one of her hips (which was not cheap) at a specialty facility more than 100 miles from home and is recovering beautifully! Embrace has been absolutely wonderful during this process. They have processed our claims in a timely manner and their customer service has been very pleasant to work with. I would recommend Embrace to anyone considering insurance for their pets. Thanks to Embrace, our "big" puppy now has a chance of living a normal life!
5

out of 5

POSTED: | BY: Lisa Sayler

Excellent Coverage!!

Dobie is a 6 year old terrier mix who managed to rupture a disk in his back. Injury happened on/about Jan. 22. I had full coverage reimbursement, final check on March 2!! Dobie needed back/spinal surgery and you just can't go to the doc down the street for that. We ended up at the Vet Neuro Center......and of course the best and most expensive place in town. Dobie has a puppy mill rescue sister and breaking in a new buddy was just not in our plan so we got Dobie fixed, and they did an excellent job. The "Embracers" checked on us via email regularly (which is right up my busy alley) and did an outstanding job in caring for us and paying our claim. Dobie is out of claim money for the year, but promises to behave until at least next year.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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