Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 16,490

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jane

Excellent!

I had Petshealth Insurance for about eight years. They apparently changed management several times as well as how claims were assessed - ultimately becoming extremely deficient with regard to what they considered to be "reasonable and customary charges in the geographical area". In appealing the last claim payment they made to me, I actually provided a chart with specific costs of the same services provided by four other vet clinics in my area -- proving that the charges from the clinic I used was actually below the others. In spite of this they denied properly adjusting the amount they would allow. I am not only extremely pleased to find that Embrace provided the up-front stated percentage of the actual costs I incurred, but also most appreciative of their attentive and responsive customer service.
5

out of 5

POSTED: | BY: Terry Mutchler

A mastiff that has a thing for socks!

I can't say enough about Embrace insurance. My english mastiff Daisy ate a sock and was very sick. She had emergency surgery. As anyone would imagine, the cost for a 180 lb dog is huge. Embrace was very quick in handling my claim and I had my check within 15 days. I have recommended this insurance to anyone who will listen to me. I have even given the website to my vet for his clients. Thank you Embrace!
5

out of 5

POSTED: | BY: Louise

Easy claim form and speedy recovery.

I have a bulldog and a bullmastiff insured with Embrace. They have made the filing of claims very easy and resolution of the claims have been very fast. I did have one claim that was denied, but when I sent in a clarification, it was quickly resolved in my favor.
5

out of 5

POSTED: | BY: Rebecca B

Easy claim; real people communicating

I am so impressed with the customer service at Embrace. Every time I e-mail I get a response from a person who really seems to care...no auto responses or phraseology. They take the initiative to look at our records and make things as easy as possible for me. Instead of my having "to prove" my claim, they took the time to look things up and promptly told me everything would be paid right away. I am very pleased with my experience and would recommend this company to anyone.
5

out of 5

POSTED: | BY: Caitlin McKenna

Fantastic

Embrace is the best pet insurance company out there. They are the ONLY insurance company that covers breed related issues. The ONLY one. So, you'd think they'd be much more expensive, right? Not at all. Their coverage cost is competitive with the other companies who do not cover nearly as much as Embrace does. Their staff is curteous, prompt, and always available to answer any of your questions. I've only had one claim so far, but it was covered as their literature said it would be. (I cannot say the same for my personal health insurance company.) I couldn't be more happier with Embrace.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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