Embrace | Pet Insurance Review

I wanted to wait to write a review until I had a large claim which unfortunately happened sooner than later. My English Bulldog tore his CCL at just over a year old. At first the claim was denied due to the vet tech at the surgeon's office writing an inflated time frame for our dog's limping. But we got statements from our regular vet and the specialist and the claim was approved when we appealed it. The first time the claim was submitted I did not hear back in 15 business days and had to email to inquire but the appeal was processed much quicker. I did a lot of research when choosing pet insurance and I am confident I went with the best. But you have to know their rules and regulations. There is a 6 month orthopedic waiting period and if you have issues inside of that they are of course not going to cover it. I find they are always quick to respond to emails and always very nice. Having an English Bulldog pet insurance definitely gives me peace of mind.

Every time I have a question or concern the Embrace Customer Service Team is right there to answer my questions in a friendly and timely mannor. They keep you updated every step of the way. I put my first Wellness Claim in and within two days I was notified that it was approved!

Claim was processed, quickly.I love the wellnes plan.

About 3 days after our insurance kicked in our dog was shot (we still don't know by who). She needed not just an intestinal re-section but a blood transfusion as well. The vets who saved her life are heroes by all accounts, but I count Embrace as a savior as well. If it weren't for the incredible coverage we received we would not have been able to afford Lily's surgeries, and she would not be with us today. We have been incredibly impressed with the level of customer service. The communication has been top-notch and the returns are quick and painless. I endorse Embrace to everyone who will listen. Pet insurance is the best decision we've made for our pets, by far.

my boston, petunia, has been "embraced" for two years now, and the communication, care and quick response to claims is equal to none. i have added the wellness to her contract this year, and could not be happier. i purchased an english bull puppy for my son, under the condition that he also be "embraced" and all is well with his pup. Embrace is the #1 insurance recommended by my vet. can't add much more to that recommendation! corinne & petunia