Embrace | Pet Insurance Review

After losing my last dog very suddenly to cancer and his last day at the vet cost over $1200. just for diagnosis, and discussing treatment options that we did not do, because his cancer was too far along. I decided to look into pet insurance for my next dog, because I had not thought of being in that position before. The position of being in the emergency vetrinary hospital and overwhelmed with emotion for your beloved animal and then thinking of how in the world are you going to pay for this, and knowing that you would do anything for them because you love them so much.Embrace Pet Insurance has been excellent with my new puppy. I am grateful that I chose this company, and I recommend it to anyone who loves their pet. I tell everyone that I have it, you never know what animals will get into and when they do - you will be glad you have Embrace Pet Insurance!

I've only had to submit two claims to Embrace during my year of coverage, but every communication I've had with the staff has been quite pleasant, and I've had no trouble having my claims processed.

I am new to having a dog and so I'm new to having pet insurance and after doing a lot of research and choosing Embrace I am happy with my choice. My first claim went through and their customer service kept me informed of the status of my claim and responded to any questions I had. They covered my first claim and provided me with a detailed 'Explanation of Benefits' form for my records. Very professional and I would recommend them to my friends and family.

This company never returns my telephone call unless threatened. I had simple questions concerning my policy, called 3 times, and never received a return call. The next time I called I left a message saying I wanted to cancel my dogs coverage because of their practice. Surprisingly, immediately I got a returned call with a friendly voice on the other end...How does that happen?

Incredible service! Embrace has exceeded our expectations of what pet health insurance was like. Unfortunately, our puppy has had a bit or a rough stretch and we've needed to utilize the coverage -- and Embrace has been there for us. No hassles; just good service.