Embrace | Pet Insurance Review

Our dog experienced back pain and was barely able to walk. Our vet gave him some muscle relaxants and did a series of laser treatments to relieve swelling. I was worried they wouldn't cover the treatments because they are not commonly used. Embrace covered the treatments and we are grateful that they did. Our dog is so much better and we used very little medication.

My Cavalier King Charles was diagnosed with GME a couple of months ago. Between the work-up, which included X-rays, a spinal tap, blood work, and lots of prescribed medication we have thousands of dollars in vet bills. My little Jewel is likely going to be on Prednisone and a chemo drug (shots) for the rest of her life so she can be mobile and have as high a quality of life we can give her. Throughout this terrible process Embrace has been extremely efficient and fast with reimbursing us for 80% of the expenses. I can't say enough about how much I appreciate this and would highly recommend this company to anybody. Our vet neurologist told me he thought Embrace was one of the best insurance companies to deal with as well. Laura Bennett, who is the co-founder of Embrace checks in by e-mail all the time and even follows up to see if we received insurance checks. Kudos to Embrace for sure! Thank you for such great service!!! Happy New Year!!! Robin

I am thrilled we made the decision to insure our dogs, especially through Embrace. They are always easy to deal with. I get fast responses. The policy is clear, and submitting claims is easy and fast. I recommend Embrace to every dog owner I know.

Wellness care is excellent. Great customer service!

If you are considering getting pet insurance (you should) and you don't know which one to choose, you should choose Embrace, hands down. 1) Awesome, personal customer service. A group of actual people who actually care. 2) Variety of plans, deductibles, and co-pays to choose from. You can find something affordable that meets your needs. 3) Unlike other pet insurance companies, Embrace pays you what you paid the vet. They don't arbitrarily decide whether or not the testing or treatment you pet had is "reasonable or customary" and deny payment for certain things. They literally pay you what you paid, minus your deductible and co-pay. 4) They are quite fast about paying claims, even by snail mail, but if you sign up for direct deposit, it's lightening fast! We just had a number of claims in a row for visits, testing, and treatment of our cat's lymphoma and in the middle of it, I signed up for direct deposit. I can't tell you how happy I am that I did. In short, I cannot describe to you how happy we are with Embrace. Truly a stand-out company that I hope will never change their winning ways.