Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 17,369

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Andrew S.

Good Reimbursements . . . but a Little Slow

We were very pleased with the amount that Embrace reimbursed us for the eye infection that our dog had. He actually had to have two separate treatments and Embrace handled both of them without question or issue. My only suggestion for improvement is that it took longer than Embrace indicated it would take for the claim to be resolved and payment made to us. However, in defense of Embrace I believe (but am not certain) that they may have been in the process of changing their claims management system at around the time of our two claims. Overall, we are very satisfied Embrace policyholders. You never know what ailment your dog may get. It's nice to know that Embrace is there as a backstop for us. And the customer service representatives with whom we interact are always exceptionally courteous and professional.
5

out of 5

POSTED: | BY: Jodi traub

excellent communication and coverage

I have been very happy with the communication and overall coverage. I think it is the best around as I have done much research before purchasing this insurance 4 years ago. Sometimes it doesn't cover quite as much as I would like but I knew this before purchasing and they are true to their word. I have good peace of mind, knowing that I have apartner is taking care of my pet's health care costs.
5

out of 5

POSTED: | BY: Sharon Hanson

Excellent coverage

My dog Kibo (chocolate lab) who will soon be 2 years old has kidney disease. Embrace's preventive coverage includes his prescription diet food which has been very helpful. The time it took to process the claim is reasonable.
5

out of 5

POSTED: | BY: Michael Barone

At this point I am completely satisfied w/Embrace

I have been a customer of Embrace for two years and during that time I had the unfortunate occasion to need to take my Lab into the vet for 2 emergency visit. After the visits I was surprised to find that submitting my claim form to Embrace was fast, easy and the response from the claims dept. Was a totally positive experience. Embrace is the only Pet Insurance company that I have ever used but I can't imagine any other company being more accommodating. From the beginning you knew exactly what you were entitled to and that is exactly what you got from Embrace.
3

out of 5

POSTED: | BY: L Murray

Review

Took way too long to receive claim approval. good customer service though. Unsure as to why you are unable to view my scanned documents and have had to send via mail which is inconvenient.
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Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance detail
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.
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