Embrace | Pet Insurance Review

This is my 3rd year with Embrace Insurance. It has saved me hundreds of dollars in medical expenses over the 3 years that I've owned my Standard Poodle. The staff is responsive, payments are typically made quickly (although, there is some fluctuation), and all in all, I am very satisfied with the coverage. I always recommend that new pet owners call Embrace!

We have been with Embrace Pet Insurance for about 8 months now, and it has given me major peace of mind in terms of our numerous vet appointments with our puppy! We have spent quite a pretty penny at the vet this last year, and have been reimbursed for 80% of every dollar that we've spent, no questions asked, no long drawn out phone calls, no haggling, simply a check in the bank. Phone calls to their customer service workers have always been very pleasant. Lindsey usually answers my calls, and always stays on the line as long as I need. Never have I felt rushed. Compared to other plans, where reimbursement amounts vary based on the procedure, Embrace has completely exceeded my expectations, staying true to the rates/reimbursement amounts in my contract from day 1. I recommend Embrace to all of my friends/family, and wish I had added my other dog when he was younger! So far, finding an insurance plan for an older dog with many pre-existing conditions hasn't worked out. But for our young dog, boy am I thankful!

I signed up for Embrace when I got my dog 3 years ago. He's a rescue who was 6 at the time. I knew that he might have some health issues down the road so I immediately got a policy. Since then, he's had 2 total ACL replacements and a couple of minor illnesses and I never had a single issue with my claims. Not only were they reimbursed quickly, someone always followed up by email to make sure I received the check. I have recommended Embrace to my dog owner friends and they are equally satisfied. What a fabulously well run company!

Communication is excellent. No questions or misunderstandings because they make the policies clear cut. I have 2 dogs with Embrace for many years and I am very satisfied. I would not change a thing. I love the fact that Embrace understands how important well visits (checkups and shots)are and they make provisions for that.

I was pleasantly surprised how efficient Embrace was in processing our wellness claim. We "adopted" a cat from a shelter and took her to our vet at The Georgetown (Delaware) Animal Hospital on 7/5/13. Embrace guided us through the claims process. We faxed our claim on 7/8 and we received our reimbursement check on 7/16/13 as promised. We would recommend Embrace to insure your pet.