Embrace | Pet Insurance Review

I have just had my golden retriever puppy neutered, and I was "saving" my wellness dollars to use toward this claim. i submitted the claim, by fax, and in less than one week, heard back from customer service that my claim was covered for my annual dollar amount. My pup also got an infection, post op, unfortunately, and I was able to submit the medications under the wellness portion of the policy. I am very, very impressed with the customer service received by Embrace. They are always super courteous, answer my questions, and respond very promptly. I have already recommended them to several of my friends. In the past years, I have had other insurance, but did not receive the same efficient service as I am receiving with Embrace. Thank you!

I have been an Embrace customer for a few years and thankfully have not had any real medical events to deal with but all my claims have been processed with courtesy and in a timely fashion. We feel part of the Embrace family and the communications with the plan feel personal and exhibit interest in my dogs well being , which I consider a plus.I particularly love the wellness benefits- getting paid to keep your pet healthy,now that is a novelty!

Charley tore her ACL and had to have surgery that was $4200.00, we are so happy for Embrace and so glad that we have insured both of our dogs. The refund was approved quickly and is in the mail. It really gives piece of mind knowing that the dogs are covered and in the event they need major surgery or something costly Embrace has your back! Thank you!

Choosing to become owners of two dachshunds was an immediately happy endeavor. However, the reality of the responsibility of financially caring for them and the probability of them needing care for back trouble caused us concern and fear that we would not be able to afford to give them the care they need and deserve. Embrace Pet Insurance has been easy to implement, has been 100 percent true to their word, has provided excellent customer service. Our first claim is for our 7 month old pup Arlie who injured his growth plate in his leg joint causing him obvious severe pain. Our claim was reviewed and applied within three days. We are set up as direct deposit which again makes the process simple. I provided the claim form to our vet and they filled it out and faxed it over. Easy, simple, and effective. Thank you Embrace for being one of the best decisions we have made for our fur babies!

We took out our policy for Angus (English Mastiff) with Embrace after doing a due diligence search of all available programs. Never did we think we would need to use it. Angus has now taken ill and Embrace has been there to quickly process our claims. Each time we call with a question Embrace's representative has been outstanding! I have recommended Embrace to anyone that asks about pet insurance. Thank you for knowing while our circumstances may not be new to you it is new to us.