Embrace | Pet Insurance Review

I didn't get my claim sent in for my Wellness Plan reimbursement within the 90-day time frame, so I shouldn't have received a check...but I was happy to find out I was reimbursed after all. It came in the mail very quickly and I was so grateful since I'm unemployed and the funds were needed. I really appreciate the "human-touch" I get from Embrace for Gracie, my Jack Russell-Chihuahua baby. Definitely worth the monthly fee.

We just started with Embrace. From the time I spoke with customer service rep through now processing our first claim they have been. I feel they really care. 5 Stars!

I am very please with the insurance. All my claims have been processed quickly with no problems,

Sophie is a lovable little Shih Tzu. While traveling to Florida she had an accident while getting off the elevator at the Drury Inn in Paducah, Ky. We were going outside for her last "necessary" trip of the evening. It seems that the people waiting at the 1st floor level were in a rush to get on the elevator and not interested in us getting off. In the confusion Sophie apparently had her rear foot stepped on and she let out a "yelp" and apparently "torqued" her back. By 1 o'clock a.m. she was having difficulty walking and could not get comfortable. I called a vet in Paducah (never got an answer) and finally called the vet in Fort Myers and left a message. He called back the next morning before 7 a.m. and told me to get her to an emergency clinic when I got to Tallahassee, FL that evening. Prior to noon I stopped at a rest stop and she could not move her rear legs. The next city was Birmingham Alabama and I decided to look for such a clinic there. It was a Sunday and I knew that the vet clinics would be closed, however I called one and the recorded message included an emergency clinic's phone To make a long story short she had back surgery that day to remove a ruptured disc. The surgeon on call was James Milton, DVM, MS (retired professor emeritus AUCVM). What a lucky break that was! We are heading back to Iowa by car, on April 2nd and plan to stop to see Dr. Milton on the morning of April 3rd (2 months to the day from surgery). We left the clinic about no

Embrace Pet Insurance is reliable and prompt. My 4-year-old Corgi-Lab mix, my Corgador as I call her, had to have emergency surgery at Kansas State University Veterinary Medical Center. She's one of those dogs with short legs and a long spine, which can spell disc problems. I came home one evening to discover that her hind legs were paralysed. I had to drive four hours to get her to a veterinarian that could perform the surgery--the faster you get them to the operating room, the more likely they will regain mobility in their back legs. Long story short, she racked up a pretty hefty bill--but she is fine, and fully recovered. I submitted my claim and Embrace reimbursed me within two weeks. They didn't question the emergency surgery or any charges. I would recommend them--and have recommended them to new dog owners. They are prompt and professional. With insurance, I feel like I don't have to choose between my pet and my pocketbook. Good company, good service.