Embrace | Pet Insurance Review

Embrace's claim explanations are timely, you keep the customer posted on the status and coverage is straightforward. I took out the insurance policy for my pets so that I would never hesitate to take them to the vet or authorize treatment. Embrace has lived up to its word and I tell all my friends about this company.

Our Lab was experiencing lameness in his front leg. The Vet took some time to send verification to Embrace, but we still received notification of the refund in three weeks. We are quite pleased with the folks at Embrace.

Augie, our yellow lab who just turned 3 years old, had eaten something and spent the day at the vet's office. Spent the next five days at home on a bread and water diet. The claim was submitted the next day (7/23/12) and we received payment directly into our account on 8/16/12. As I've mentioned in other reviews, we own a dog grooming shop and hand out pamphlets to our customers for Embrace insurance. We refer people at our dog park and at the dog beach. We couldn't be happier. Thank you Embrace!

Bear came into contact with something unknown an had a severe allergic reaction. Rushed him to hospital an treatment required a 2 day stay. Need less to say I wasnt worried about a bill with Embrace. Vet filled out paper work. I simply faxed it in. With in 24 hrs there was a response that my claim was being taken care of.

We just received our first reimbursement from Embrace. Our deductible is on the high side, so we don't generally meet it, but this year was an accident prone one for our little Sheltie puppy, Rocco. Nothing too serious, but little things that added up. We also have another Sheltie, Dante, with a pre-existing condition. For both of our dogs, we submit paperwork simply for record-keeping. Each time we contact Embrace, we are met with kindness, professionalism, and respect. And, the best part is that they are great communicators! I love that I get emails just to tell me that they are working on our file and that we can expect an update soon. I always know where things stand with Embrace, and I highly recommend them.