Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 17,380

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Chris

Paperwork Confusion

I have been paid for this claim but I feel the communication between people at Embrace is a little fractured. I sent all of the appropriate paperwork on this claim probably 5 times until they emailed me back asking for it again. Also, it seems that I had a claim when they're trying to implement a new claims system and it took a month. Aside from that, the paid as expected.
5

out of 5

POSTED: | BY: Nicole Van

Honest

They covered exactly what they said the would!! No question about anything that was covered. Would recommend using!! Keeps you informed on status !!
5

out of 5

POSTED: | BY: Carl Herbert

Customer Oriented

This is our first experience with pet insurance. Much time was spent comparing companies. The ratings by Embrace clients was amazing, yet, with one year of experience it is all true. This is a companythat keeps clients informed as a claim progresses and the claims paid are as stated in the policy. We know first hand. Thanks for your customer orientation and service.
5

out of 5

POSTED: | BY: David

Old Fashioned Customer Service

Fortunately, I have not had a medical claim in the two years that coverage has been in place, but easily max the Wellness Rewards each year. Claims are easily made and quickly paid. Embrace understands that the success of its business rests on its reputation, and I have found Embrace to be proactive in its customer service - not reactive. How refreshing...
4

out of 5

POSTED: | BY: L LW

Great service

Never had pet health insurance before but with the high costs I see folks paying out for their best friends I though I should go for it. I looked at several companies and asked several vets and the most recommended was Embrace. They have replied quickly to questions and kept me up to date on claims. So far so good. Highly recomment at this time..
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Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance detail
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.
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