Embrace | Pet Insurance Review

I have an active Lab pup who, at least for now, has no reliable "pause" or "stop" button. As a result, he frequently gets scrapes and scratches, some of which result in infections. My claims to Embrace are handled quickly and accurately -- their customer service is top notch! Just wish I had been savvy enough to insure him the day I brought him home, instead of waiting. Before I signed up, he developed a skin condition, which required intensive treatment and which then was categorized as pre-existing. I'm happy to refer all my friends to Embrace. I think they're doing a super job, and I'm glad I signed on!

I have not one but two kittens, and decided that the best thing I could do for them would be to have pet insurance. Embrace came highly recommended. This review is regarding a skin problem for one kitten: diagnosis and treatment of eosiniphilic granuloma. Embrace notified me immediately upon receipt of the claims related to my kitten's diagnosis and treatment. They took just over two weeks to make a determination, and are covering 80% of the bill after the annual deductible was fulfilled - leaving me paying less than $250 instead of more than $700! While I expect to wait another week or so for the reimbursement check, Embrace DOES offer the option of direct deposit - probably a faster option.

My yorkie had two sets of teeth (the permanent set were growing behind the baby set that would not fall out). We started to call him jaws for his razorsharp teeth. The vet said they needed to be removed and surgery was scheduled. I was not sure if insurance would cover it since my policy was only 1 month old. They covered everything. Get dental rewards. It is worth it. I paid for the entire year in advance to also save money. Hopefully he will not have any more teeth issues but we will definitely get dental rewards again!!

I had my first claim (for a wellness visit). I cannot believe how quickly I was able to submit the claim, and how quickly I received notice that it was issued! I feel very comforted at having this insurance for my buddy.

I received my puppy in August and signed up with Embrace that November. I must say that I am very pleased with them. There were a few issues with my address (I live in a PO Box village) but they were kind enough to send an apology gift certificate to Starbucks. Once I signed up for direct deposit, the claim returns were in my account the very next day. The are efficient, kind, and caring. Definately recommended!!