Embrace | Pet Insurance Review

The customer service at this company is amazing! Everyone is extremely friendly and understanding. The only reason I didn't give them a 10/10 is because as previously mentioned the communication between they staff there seems to be a little disconnected. As Chris on 9/9/2012 mentioned, I would too get multiple emails and speak to different individuals who wouldn't be on the same page. However, once everything got sorted out, everyone was very helpful and quick and haven't had any issues since. I got a few services done for my 2 dogs and about 5 days after submitting my wellness claims, the money was deposited right back to my bank account (they're still working on an illness claim). They are also very speedy with their email responses and very informative. Their follow ups allow me to know every step of the process as well as know that they're taking care of my claims. I was REALLY worried about buying insurance for my dogs and worried I wouldn't be reimbursed or run into problems but I've been so pleasantly surprised. I absolutely recommend Embrace. If you're skeptical, call customer service and chat with them. I bet you'll change your mind. :)

I absolutely love Embrace. Wouldnt have a dog without it.

Our puppy endured three major surgeries by age by 15 months of age. Hip Displaysia and TPLO on both legs with complications. This was heartbreaking as well as a financial burden of over $16K to our family. She is still on the road to recovery. Very happy that Pet's Embrace reimbursed us for 80% of the those costs up to $10k a year.Thank's Pet's Embrace!

My bulldog had eye surgery with several follow-up visits and Embrace has been a life saver for us. They let us know up front that they were behind and they kept giving us updates so we would not have to worry that our claim was forgotten.

We had a great family pet for 14 year and never had any medical issues. When he passed away we decided that our house was not a home with a dog, Enter Bentley a very active fun loving Labradoodle. Bentley decided that eating things not meant for puppy would be fun. It was not 3 days at the Vet surgery and a vet bill that almost put me in the hospital was all we needed to look into Pet Insurance. After carefully reviewing all the polices including the one my vet's office suggest I decided on Embrace They were the one that had the most value for the money spent. Sadly our puppy once again decided to eat something he should not and was a the vet again (no Surgery required) but the final bill was easier to handle knowing that Embrace had our back This was one of the better decision I have made as a pet owner.