Embrace | Pet Insurance Review

We have had Embrace as our pet insurance since our yellow lab first came into our lives. Marbles early on has had a hip problem and Embrace has been "Awesome" in dealing with our claims for him. We are a military family so we have had to deal with different vets as well as therapy programs for him and Embrace has been with us every step of the way. They are excellent about e mailing regarding any problems or questions be in to us or our vets. We would highly recommend Embrace to anyone.

I am very happy I chose Embrace...They gave me the ability to put my dog first, and my bank account second. Their claim procedure is easy and fast. Just fax your receipt and your check will arrive in a few days. Also, their wellness plan has no restrictions or limits on how much you can spend for specific care. I paid $128.15 for my dog's routine care, faxed it to them, and after few days I got my check worth $128.15 on the mail! Thank you embrace! I couldn't be more happier.

Embrace is so easy to deal with. Their coverage for both Wellness and Accident are fantastic. Unfortunately we got to find out how it all worked early on when our new 3 month old puppy broke her leg. Thousands of dollars later (paid by Embrace, not us) we could not be more satisfied. I even submitted claims with mistakes (mixing wellness and accident together), they simply fixed it for me and sent a note saying they took care of dividing the claims into 2 and I would see both reimbursements show up in my account in a few days. AMAZING AND AWESOME. Great product and Great customer service!

I have 8 dogs insured with Embrace and have been a customer of theirs since 2006. While they certainly have grown in the past seven years, they still strive to provide personalized service. I have had many significant claims over the years, and normally if there is a delay in processing they will send an email explaining why things are taking longer than usual. Their representatives are compassionate, as well as professional. Their policies are well-explained in the documentation they provide, as well as on their website. My dogs have accident and illness insurance and I find that for a multi-dog household, the quality and cost of their coverage is the best out there.

We joined Embrace 6 months ago. Since then we have been fortunate not to have had any major issues with our Yellow Lab Cooper. We have submitted wellness receipts and the follow up and speed of processing has been exceptional. Keep up the good work!