Embrace | Pet Insurance Review

I am very busy, and the fact that Embrace employees follow through on all the paperwork and email confirming everything, and then follow up at the end of the process, really makes my life easier. My first puppy, and of course I love him, but having him healthy is very important, and I am happy that I paid to have insurance!

We recently brought a new dog into our family. Neither my wife nor I hae ever owned a dog before. We heard from a variety of people that we needed to get health insurance for our new addition. After doigng some research, we decided to go with Embrace because of their good reviews and reputation. Well, now that I experiecned their helpfulness and efficiency first-hand, I am grateful we made the choice to purchase an Embrace policy. We recently submitted a wellness claim for reimbursement and it was refreshing to realize how easy submission was and how quick we received our reimbursement. Keep up the good work Embrace!

The dealings I have had so far with Embrace have been very positive. Customer service reps have been very nice & pleasant to speak with. The claims dept kept me informed of my claim status and so far I am pleased with Embrace insurance.

Actually bought this policy to combat Murphy, you know, the guy with all the "laws". Have not needed this as much as we thought in the first 5 months, so that is good but we did have a few claims which have simply been applied to our deductible which we haven't met (yet), but I'm waiting for that next injury with my active dog that will cost me $500. At that point, I can give full accolades of coverage. We did do the extra paperwork neceassry to waive the 6 month ortho report, this was simple. However, we had to go back and forth a couple times with the Embrace team and our Vet to clarify some conditions that were at first deemed existing or re-occuring conditions that would not be covered. Once we had this cleared up, things have been smooth. I recommend that you follow up with Embrace and your vet promptly if you see any restrictions put to your policy. Often the evaluation from Embrace is based on literal words on reports and appeared to be taken out of context. Our vet had to clarify illness reports.

Opted for the wellness plan for our pup, knowing that with vaccines & spaying would easily hit > $200. Received our check for $200 (max/yr) within 7-10 days of submitting. Great service!