Embrace | Pet Insurance Review

My first claim since I've had the insurance on my Golden Retriever. I was pleasantly surprised that I will be receiving a refund after applying my deductible on this $500+ claim. I am very satisfied with Embrace and feel fortunate that I found them during my search for pet insurance. Thank you!

I have found the Embrace staff to be extremely helpful and courteous. They are some of the most professional people I have ever had the pleasure to encounter.

Embrace has been wonderful during a stressful time. The customer service and communication is amazing. I have received answers to my emails promptly, even on the weekends! Our claims have been processed in a timely manner. Last week I received six checks in one envelope, several were for claims that had barely been in the system a week or so. Our lovely Ted has cancer and has had several surgeries, goes for every other day bandage changes and is undergoing chemo. Not one claim has been questioned or denied. This is an emotional and trying time for our family and Embrace has been easy and uncomplicated. I also appreciate their practice of inquiring about the patient. Ted is what it is all about. Thanks Embrace.

Sadie our 3 yr old poodle was having breathing/wheezing/choking issues. Our vet wanted her seen by a cardiologist slight irregular heartbeat. After a complete cardio evaluation all heart issues were ruled out.Embrace completed the claim without issue

I am fairly new to Embrace, but have had to submit 3 claims regarding my three cats in just the first few months. I am SHOCKED at how wonderful Embrace has been. Their well-care is comprehensive, their coverage amounts are fair, and their service is prompt. You also get almost immediate response from emailing Customer Service. I will human insurance was so good! I have to continue coverage of my dog with another insurance carrier because of a pre-existing condition. But, I have to tell you, the difference between the two pet insurances companies is "night and day".