Embrace | Pet Insurance Review

I have had embrace for several years. My claims used to be handled within a few weeks. Now it takes almost 2 months! I'm happy with the coverage and the people are nice. I just wish it didn't take so long to to get paid.

Everyone I have dealt with at Embrace has been incredible. My only problem would be the amount of time it has taken to get my claims to go through. I haven't yet met the deductible, so it's not a money concern. It's just odd to have these hanging in limbo when one of the benefits they tout is quick claim turnaround. That aside, I'm totally happy with this insurance. It's reasonably priced and gives me peace of mind. I've had terrible, expensive illnesses strike my pets in the past and paying out of pocket is NO FUN! And like I said above, the customer service has been incredible!

Look, no one wants to buy insurance. I know. I sell it. But when you need it, when that emergency arises, you're darn glad you spent the money. It doesn't need to be expensive either and with Embrace, it's cost effective and I feel safe knowing my 140# puppy will be well-taken care of if the need arises. If she never gets sick or involved in an accident, I feel like I can count on Embrace. I'm happy I signed up nearly two years ago.

Embrace handles my claims efficiently and compassionately without having to go over and over the grizzly details of what happened to my mini-man. They have a wonderful relationship with The Gene Poole Cat Clinic and communicate clearly and concisely what pertinent information that is required. I so appreciate their professionalism on both ends. The bottom line is, the love of my life, is re-cooperating nicely, and I couldn't have done it without the help of Embrace Pet Insurance. This is my second claim, and they've always reimbursed me within weeks of the incident. I give them a 10!!!

My french bulldog has been insured with Embrace for the past two and a half years (given their many potential health problems I got her in early) and I cannot say enough good things about their coverage. She has been relatively healthy but has managed to have kennel cough, mange and various other "normal" dog conditions which could have caused financial strain without the coverage. Even better though then the coverage is the customer service -- they are amazing about keeping me in the loop when a claim is being processed, asking questions if there are any potential issues and generally being a joy to work with. If you are thinking of insuring your pet I can't recommend Embrace enough.