Embrace | Pet Insurance Review

I filed a claim after my pug's visit to an emergency clinic. Everyone I spoke or e-mailed with were extremely courteous and pleasant to deal with. The only unpleasant surprise was the refund amount; reading the reviews I had expected more, but I guess that's my mistake, something I missed in the small print..

I am a very satisfied customer of Embrace Pet Insurance. I am impressed with how easy and timely their claims process is. When my dog had an ACL tear they made it clear we could pursue alternative therapies &/or surgery. We have been doing physical therapy, chiropractic and acupuncture and have been seeing steady progress without surgery. This is a really great company, and I highly recommend them to other pet owners, encouraging others to use this company whenever I am asked.

Having dealt with the so-called leader in pet insurance, we were thoroughly impressed with how easy it was to file our first claim with Embrace, how responsive they were and how quickly they processed everything. The amount paid was exactly what we expected - no hidden reductions or benefit caps.

When my last dog was a puppy, there wasn't wellness care or cancer coverage so I decided not to purchase insurance. Last year my dog passed away from Lymphoma cancer and decided to search for pet insurance that had extensive coverage options. When researching insurance policies and coverage, Embrace had a wealth of coverage including wellness and cancer coverage among other health issues and pre-existing conditions which other insurance companies tend not to cover so I decided to take a chance. All of the people at Embrace have been extremely helpful including answering all my questions. When my new puppy was spayed, I submitted my bills and was reimbursed promptly under my wellness policy. It was hassle-free and quick to receive payment. Wellness coverage is a plus and well worth it. I would recommend Embrace to any pet owner.

I've only filed one claim on my Boerboel, but that claim was handled expeditiously and to my satisfaction (not an easy feat since I am one of *those* dog moms who wants to know/understand everything)