Embrace | Pet Insurance Review

Our Cavalier King Charles Spaniel recently had bladder surgery, which was quite an expensive venture. We were so thankful we had insurance coverage, since forgoing the procedure was not an option. Throughout the entire process, the staff at Embrace was so kind, understanding, and easy to work with. The pre-approval process only took 2 days, and all of my email correspondence was responded to promptly. I really dislike dealing with health insurance for myself, but dealing with Ruby's insurance company was actually a pleasure - simple and straightforward. I recommend pet insurance to all my friends thinking about adopting a dog or cat, and now I will make sure to mention that they go with Embrace. Thanks again for your service.

I recently submitted my dog's first wellness claim results via email to Embrace and a day later I heard back from a representative that the claims were accepted and to expect reimbursement within 10 business days. I was shocked at how quickly it was processed but more importantly how quickly it was acknowledged.

I am beyond wonderfully pleased with Embrace!We acquired our insurance in Dec 2009. After having paid only TWO months of dues, our 3 year old English Mastiff had a rare occurrence, a twisting of his small intestine, which ultimately sent him into emergency surgery and a week-long, touch-and-go stay in the hospital. I called Embrace to make them aware of the situation and inquire about and verify our coverage in order to make a decision about treatment. They were kind and concerned and assured me of our coverage and limits, enabling us to make an informed choice. These decisions are so difficult to make in an emergent moment, but I felt we had made a great choice in Embrace when I did the research to purchase pet insurance. We ended up with over $12,000 in costs for treatment and Embrace paid every cent of our $10,000 annual limit!! Again, after only two months of payments from us! What a testimony of integrity and reliability in a company! Embrace will have my business for years to come and I would, and do, recommend them to every pet owner I know!!

I have had Embrace ins. since my dog was a puupy and they have been wonderful.At the young age of 1 my dog had two hip replacements and then due to a severe infection had to have one leg amputed.The people at Embrace are kind and compasionate and and I never had to wait long at all for my check.I have heard people complain about all different companies out there and I have never had a problem with Embrace.I would and have highly recommended this company to anyone

I can never spread the word enough- Embrace has been one of the best decisions we've made. I usually don't write reviews, but I feel so strong about our experiences with Embrace. From the start, where you can choose your policy online and edit as you'd like, to submitting claims that are responded to and handled immediately, to the incredibly fast refunds they send back. Not to mention that when you call the customer service number, or email, you actually get a live person right away, no automated messages, and they tackle whatever question or concern you may have. If you are considering pet insurance, honestly don't look any further-Embrace is the ONLY way to go!