Embrace | Pet Insurance Review

It seems Embrace has become to overwhelmed to be able to process claims in an acceptable timeframe. When I signed up for Embrace insurance for my two miniature pinschers two years ago, it took them less than two weeks to process a claim. It now takes 3 to 4 weeks to process a claim. I'm going to start shopping around for another pet insurance company that is more responsive to their customer needs.

Princess Marshmellow went for her annual check. She had slight weight loss and surprising to me fleas!!! Vet fixed her up good. I am so glad I have pet insurance. I love my kitty very much and only wish for her to have a good life. We adopted Princess Marshmellow from the Humane Society. I specifically wanted an older kitty. She is loved and cared for. I always recommend pet owners to invest in pet insurance, especially Embrace insurance.

When I got my pug from a rescue I decided to purchase insurance for him because my older pug had so many health problems. Within a few weeks of rescuing him and purchasing insurance, he was in need of surgery to correct a dangerous breathing deformity. I had researched other insurances and Embrace was the only one I found that covered birth defects. I actually called VPI and was told they specifically do not cover breathing problems with pugs because it's hereditary. Embrace prcoessed my claim and kept reaching out to me and Otto's vet and surgeon when they needed more information instead of just denying it and moving on. I've recommended Embrace to my vet office as well as my pug group here in Nashville.

My lab puppy had ingested poisonous plants and became very ill very quickly and the bills added up very fast. I'm so glad that we had pet insurance with Embrace, as they handled everything very effectively and kept me posted through each step as to what was taking place. Never felt like the claim was just sitting on someones desk never to be seen again. Thanks for your efficiency. Sincerely, Willow's Mom

Very well organized - easy claims process