Embrace | Pet Insurance Review

I got Embrace when I got my first Brussels Griffon as a puppy. She developed some anal gland problems and Embrace never flinched. They even pre-certified her for surgery, but luckily, she never needed it. No question about getting Embrace for my next two Griffs. My first Griff, at seven, has a small mass on her side that the vet recommends we remove and biopsy. I just received the precertification for the full amount, and I received it within 24 hours of sending it to Embrace. Great customer service and they cover everything the Illness and Accident package said they would cover. Nice:)

I love working with this company embrace pet insurance they are fast detail oriented and quick to respond to claims and make payments I am so happy that I joined embrace from my pet insurance needs

I have an English Bulldog and it was suggested I get insurance because of the breed. Sure glad I did!! He's had several issues over the last year and they've paid every time, no questions. The wellness plan pays for itself. Easy to fill out forms, super quick acknowledgement of claim and quick pay (around a week) via direct deposit. I wish my human health insurance was as good:) Thanks Embrace!!!!!

I've only had good experiences with Embrace Pet Insurance. Since opening an account about a year ago, I've filed several wellness and injury claims as well as pre certification for surgery, and have received refunds in a timely manner each time. The amount of the refunds has always been as expected and there have been no problems with receiving the appropriate amount each time. Customer service representatives are always cheerful and polite, and they also seem to really care about the well-being of my dog when I mention a medical issue. I only wish their website was a bit more user friendly when it comes to payment and my information. It would help if I could update information (i.e. payment information, etc) on the website rather than having to call during business hours, but that's a small detail. I think Embrace Pet Insurance is a no-brainer and I recommend it to my friends all the time!

So far I have only had Wellness claims, they have been handled promptly! I'm impressed so far with the service I have received! Direct deposit of claims has been very convenient! I have not had to call or check on my claims, they updated me frequently with the status of my claims. I have not had to use any of my Insurance benefits as of yet but the Wellness benefits have been wonderful!