Embrace | Pet Insurance Review

I have never had insurance before, but dog had surgery at a very young age. I figured that U might as well get insurance just in case. Well, my dog tore his ACL and meniscus. He needed a TPLO. After asking for a few records from the surgeon and the vet, they processed my claim in about two weeks. Super easy! I will continue to use Embrace.

For my other dogs, I had VPI, and I was constantly hunting down my claims, and explaining, over and over again, why I had filed the claim. They were a lot of work. I am so very glad that I chose Embrace for my new puppy. We purchased the Wellness package, And I'm happy we did. Embrace e-mails, and lets me know at what stage the claim is in, and if there is a problem, they actually call the vet, and rectify the issue. VPI would expect me to take care of it. I feel like Embrace is a friend.

To state the obvious, it is really tough as pet parents to figure out what is wrong with your pet. Smart as they are, they still can't talk to us! Our Sealyham has a problem that has been stumping the vets; they all know there is a problem but identifying it has proven difficult even for the experts. Right now he is undergoing physical therapy and seeing a neurologist. He seems better right now and we have our fingers and toes crossed that whatever it is, it is on its way out! Embrace has been right there with us, and I am so grateful that before we bought pet insurance, we did some research and found Embrace. You can bet that I tell everyone at the vet clinics about Embrace. I have also told individual pet owners that their best bet for pet insurance is the company who will tell you up front what they cover.

Excellent coverage exactly as advertised. Follow up great communication

We have had nothing but outstanding claims service from Embrace since we have enrolled our Miniature Schnauzer Dakota Blue into the program. This is for everything from several wellness checkup claims to an illness claim for bladder x-rays and to treat a condition for allergies and for crystallaria, or calcium oxylate crystals in the urine, a breed specific chronic/genetic/hereditary condition for miniature schnauzers which could potentially lead to bladder stones if left untreated. The staff at Embrace was very courteous and answered all our questions, and the turnaround time was also outstanding for claims reimbursement at usually 1-2 weeks or less. In all ways, we are quite pleased with the no-hassle service we have gotten since signing up for the policy for our loved one. Will recommend this pet insurance to everyone.