Embrace | Pet Insurance Review

Renewed my dog's Wellness Policy for another year because they have proven to reimburse quickly. I have not had any problems in 4 years. Sad the Dental is no longer a part of the Wellness.

Haven't actually had to use my plan yet, but have been very satisfied with customer service. Had several questions before purchasing the plan (have it for 3 dogs) and did alot of comparing. This is what worked for me and gave me what I wanted. They are straight forward and no hidden small print. They took longer then planned to process claim but kept me updated the entire time. Again, can't say enough about customer service!!

I have had policies on two of my three cats for 2.5 months and these are the first pet insurance policies I have had despite having cats all my life. My experience with the other uninsured older cat and her intestinal cancer led me to getting coverage on the younger two. The youngest went into acute respiratory distress and I took him to an emergency 24/7 clinic. The care was prompt, professional, and seemingly clinically appropriate. Too bad our emergency rooms cannot be as effective. He was there two days and in my opinion was saved as a result of the intervention. The total cost was $1060. I filed my first claim and one month and 2 days later from mailing received the check. The amount was accurate and the Explanation of Benefits was clear and understandable. Again, too bad human health insurance cannot do as well. I am very pleased with this outcome and would strongly recommend Embrace Pet Insurance and the clinic that saved Max (my cat).

As easy and fast as the first one. I had my vet fax everything in and within days the money was deposited back in my account. The nice thing is that Embrace always follows up to make sure you received your deposit. My experience since October has been great!!

I am amazed that my claim can be submitted, reviewed, and a payment issued in one day. I don't even get that kind of service from my personal insurance. I think Embrace needs to give Blue Cross and Blue Sheild some lessons on customer service. Your question below that asks if I would recommend this Company is definitely a yes and as a matter of fact, I already got my neighbor to sign up.