Embrace | Pet Insurance Review

I signed up with Embrace 4 months ago after reading the positive reviews. My 11 month old Presa Canario pup was just diagnosed with hip dysplasia and needed TPO surgery which we elected to do right away on the vets advice. Embrace approved our claim which was in excess of $3,000 and were very helpful through the whole process. Thank you Embrace!

We've had Embrace for years, and have never had anything but amazing communication and service at every level. If there was a delay in processing a claim, we were informed that the claim was in process but that things were taking a little longer than expected. In most instances the claim was promptly paid once our deductible was met - IN FULL! Having the peace of mind they give me in case something unforeseen occurs is priceless to me!

I turned in a 300.00 wellness claim for my 3 year old saint Bernard and and got the refund less than a week later. Awesome company, great customer service. Glad to have the peace of mind by having them.

Seems so far we have paid more monthly for insurance than insurance has even covered. Considering making a switch of companies.

Totally true story-- I adopted my dog in April. My last one had a lot of chronic diseases plus one emergency surgery and I didn't have insurance. I decided to get it with the new one and after much comparison went with Embrace because of customizable plans and other features such as actual cost reimbursement annual not per incident deductible. She was diagnosed in October with insulima, a tumor on her pancreas. I opted for surgery to prolong good quality life but not cure her. Surgery went well and biopsy was encouraging but she developed severe pancreatitits and became diabetic. SHe spent 8 days in the ICU and still needs lots of care. The only bright spot in this whole thing has been Embrace (plus the kindness of others). even though she was so newly ensured the paid up in full. I'm only giving a 9 not a 10 because of the delay in processing my claims (for which they repeatedly apologized and did keep me informed of status). To top it off, the customer service rep I talked to emailed me separately to inquire about the dog's status and say how glad she was that at least I was getting reimbursed. Really impressed and pleased.