Embrace | Pet Insurance Review

!0 !0 in everything. To your timely e mail notices regarding claim status to your staff that is beyond efficient. They are consistently kind, knowledgeable, and on the ball. Best customer service I have experienced in a long time. Thank u!

We are extremely pleased with Embrace and the level of responsiveness to the claims submitted for our two kittens. The easy internet based claim submission and e-mail updates are superb features.

I have been very happy with Embrace. Often you don't expect that a new puppy will need vet care, but sometimes, as in my case, a diagnosis requires extensive testing which would have been unaffordable without insurance. So, I am both happy and relieved to have found Embrace, which I did not know about before my vet suggested it. This first puppy year w/ Embrace has been refreshingly surprising. The adjustments are exactly as promised and very quickly concluded. On the basis of my first year with them, I heartily recommend them over other companies I have used. The premiums are fair and the service is excellent and the team very helpful.

This was a claim that had to be reviewed. It took some time but they honored the claim. We were very pleased how they handled the situation.

At the beginning of the year my husband and I decided to obtain pet insurance for our two Yorkies. I bank through USAA and they recommended Embrace and we could not be happier with the service. My yorkie suffered from acute pancreatitis this past month and was extremely sick for about week; requiring hospitalization at a Pet ER. It was stressful enough worrying if he would fully recover from his illness and knowing that he had Embrace made it easier on the family! The reimbursement turn around was extremely speedy and customer service was very supportive the entire experience. The most important thing is that Bruno did make a full recovery, but the experience could have been so much worse without the help of Embrace!