Embrace | Pet Insurance Review

Embrace understand my needs and keeps up with my pet in a very profesional matter. I am very pleased with their concern for my pet and my wallet.Great people and personal touch. Always there for us. Congrats on a job well done. GMC ERD and Valentina, a happy white 13 year old yucatecan Chihuahua....

My Labrador Retriever has had lameness in her right hind leg for a few months. We've taken her to the vet, but can't find what's wrong. We took her to the University Animal Hospital to see a canine orthopedic specialist. Embrace had the claim resolved and reimbursement issued within a week! It was literally 5 days and I had the EOB and reimbursement issued. Not only are they quick and efficient, but they have been courteous, prompt, and responsive to every single one of my inquiries. Not only an outstanding pet insurance company, but an outstanding company in general. I wish everyone I dealt with treated me like Embrace.

I had embrace for a little over a year before I had to actually file a claim for a sick pet. When I filed the claim I was got a response that it was received the next business day. The month that my dog was sick I was also moving into a new home and getting married so the budget had been planned out precisely and the vet bill messed up the financial planning a little. I sent an email with my concerns about how fast the claim could be possibly processed and with a great response and customer service I received my claim money within 4 business days. Great people and great company.

We have had consistently impressive customer service from Embrace. The staff has always been helpful and timely with responses to questions and decisions on our dog's vet visits. There's obviously a strong and professional culture at Embrace, because we've dealt with multiple representatives and always had a positive experience. You get what you pay for, and we are willing to pay a little more for pet insurance through Embrace because we feel so fortunate to be able to rely on our pet insurance company to help out when we need it. We've recommended Embrace to two friends so far and will continue to do so.

After over a year we're still treating our Rottweiler for a severe bout of Hepatitis after ingesting something he shouldn't have. Not only was he in emergency for 4 days when it happened and it cost well over $5000, but he's been on tons of antibiotics and goes to the vet's weekly for his fluids (intravenously). Embrace has not only been so wonderful in processing our claims and reimbursing us quickly, but they have been so supportive and comforting! I had this insurance company with my previous Rottweiler - and will ALWAYS have them!