Embrace | Pet Insurance Review

Our experience with Embrace has been nothing but wonderful. Our vet office often forgets to include important information on the claim form, and Embrace takes the initiative to contact them and keep us updated until everything is complete. It is a relief to not be stuck in the middle of the process, yet be informed as to the status of every claim. I am truly thankful for their diligence and thoroughness.

After recurring bladder infections, our dog required an expensive ultra sound to determine if he had bladder stones and/or and enlarged prostrate. Fortunately this is covered by our dog's policy so at least we have made our deductible! Thanks Embrace insurance Linda

The experience I've had with Embrace has been nothing short of excellent. My wire haired dachshund Mabel developed a heart condition this past summer. I have submitted numerous claims on her behalf and Embrace has reimbursed everything (less our $500 deductible and 10% co-pay) to the penny including the bills from specialists. They pay the amount the vets actually charge and not an amount that some other insurers do, what they consider to be "reasonable." The only mistake I made was not getting coverage for meds as this is now running over $100 a month. I have amended my policy to include drug coverage for my other dog for only an additional $5 a month. I can't recommend Embrace highly enough.

It continues to amaze me that the turnaround time for a claim with Embrace only takes 10 days or so. Your company is most efficient and communicates when they receive a claim - when they process a claim - and confirms that I have received the reimbursements. This is a good Company and I have referred you to all my friends with pets.

This is my first claim although I have had the insurance for about 4 1/2 yrs. The service was very fast, reimbursement in a week.The paperwork was handled very professional, but some how I missed the fact that I had to pay the $500.00 deductible plus 35% co-pay, but all in all I am satisfied.