Embrace | Pet Insurance Review

Very personal service, have had this insurance since 09 and had our first claims recently (bowel obstruction and foreign body ingestion). The explanation of benefits was very easy to understand which I really appreciate. All in all, so far, very satisfied with Embrace.

Our dog Frisco had a recent bad run of events that left us with significant vet bills. My husband in unemployed and we are living off of a single income making ends meet. Thank god for the pet insurance, it has been a lifesaver! It was tough to take on the vet bills but working with a great company like Embrace helped to ease the pain. We have always been able to get ahold of someone when we had a question and they are wonderful at emailing confirmations and explanation of benefits for all the claims we submitted. If only our personal health insurance was so clear! Thanks Embrace for offering such wonderful service to help us take care of our furry family members, I recommed them to everyone we meet! The 9/10 was just because our first claim took 15 days and a phone call to follow up to get processed...but when they did, they took care of all of our claims at once, even one we just submitted a few days ago!

I have been a customer for over 3 years and have been very happy with Embrace. They cover may things others don't.

I purchased Embrace for my 165 lb. Irish Wolfhound after getting clobbered with a $6,000 emergency bill for my 10 lb. kitty....When reading the fine print, I discovered Embrace had much better emergency coverage than many of the other plans. They have worked with my vet on pre-existing conditions. This was my first claim and I was interested to see if this was going to be covered and as easy of a process as they claimed. It definitely was!! I am very happy with their Customer Service. I sleep well nights knowing that my big boy should be taken care of during an emergency.

I just received an email that I will be getting a reimbursement for heartworm and tick prevention along with vet appointment cost. The response was fairly quick.