Embrace | Pet Insurance Review

Have had Embrace for close to 3 years. One year ago, my beagle tore a ligament (CCL injury). Embrace has done exactly as they advertised. Was reimbursed 80% of my costs (as defined in my policy). In addition to the surgery costs, have also had Embrace's help with recuperation therapy and getting my dog back to "normal". Many Thanks!

Embrace does a great job at follow up with claims! Very happy I chose this company for our puppy's coverage! I will recommend everyone in our dog training class. Well done!

Embrace is a great insurance company because their terms are easy to understand and there are no surprises as to what is covered and what isn't. Turnaround time is fast and they're always there to answer questions. Also their website makes it easy to track your claim.

Choosing to get pet insurance was smart because we have a dog that has a weak immune system and ends up at the vet prety frequently. She is only 16 months but has had many health issues which could cause a financial dilemma for us. That stress has been alleviated because Embrace has covered every little accident and illness we have had after our deductable. I can not even put into words how phenomenal the service is. I never make times to write reviews; however, I felt compelled to discuss my feelings on Embrace. If you need pet insurance please stop looking. I did so much research about Embrace, I spoke to everyone I know with pet insurance and I am the only one with no complaints!! The best part is you get an email within 24 hours discussing your claim and they get back to you as soon as possible with the money due back to you after that. Now I get the money direct deposited in my account as well!

It would be better to have two separate claim forms for Wellness and Illness. I submitted claims for both Wellness and Illness on a single form for one of our dogs and it was confusing to the claims adjustor who handled it. It took 3 phone calls to get it corrected. I got my claims handled properly by the end and the personnel I dealt with were very friendly and helpful, but for future claims I am going to use a separate for for each category.