Embrace | Pet Insurance Review

I am not totally happy with this insurance. I pay more out of pocket than I get in return. My claims are always not covered or go towards the deductible. I feel like I am just paying to say I have insurance but my insurance is not working for me. I am not happy that the individuals answering the emails get my two pets confused. I'll submit a claim for one dog and they are referencing my other dog.

We purchased Embrace pet insurance for our new puppy. We got the Wellness Rewards benefit as well. It has been a very easy process to get reimbursed for well puppy visits, flea medication, etc. We email the claim and the check is sent to us very quickly. We get $400 dollars worth of wellness rewards for only $300. A bonus of $100 dollars per year is great. We also have peace of mind that if anything happens to our puppy we are covered. We are very pleased.

I have been a customer of Embrace going on three years now and have never experienced a problem. They have handled all my claims and reimbuirsements quickly, efficiently and most importantly they have top notch customer service. Whenever I have a question I can call them and get through instantly to speak with a representative. I've recommended Embrace to several family and friends due to the excellent experience we have had.

Our 3 year old Siberian Husky Zephyr woke my husband in the middle of the night and I heard a yell, "Come quick! Something's wrong!" There was a small pool of blood outside Zephyr's kennel as he had managed to neatly expel everything OUTSIDE his large kennel. However, it was dark red and smelled horrible. After cleaning up and trying to deodorize, I opened the patio door to let Zephyr back in the house only to see a few more puddles outside. While I thought I would wait until morning - avoiding after hours charges & trying to get a few more hours of sleep - things did not appear to be settling down. So I decided to take Zephyr to the local VCA Animal hospital - the best in the state & nationally acclaimed - knowing they would get to the bottom of this probably more efficiently than our local vet. It wasn't until I was paused at a stop light at 3:30am that I remembered we had Embrace pet insurance. Whew!! Now I was really happy I made the choice to go. Upon getting to the hospital, we were seen immediately. Poor Zephyr was almost non-responsive and look very sad. The vet thought we should run a basic panel to start eliminating what might be the cause. Meanwhile, Zpehyr had lost so much fluid and blood, the decided it best to hook him up to IVs and get him hydrated. After tests came back negative, they suggested running an ultrasound to check for the possibility of an internal blockage. Now it was 7am. With a shaved belly and sleepy eyes, it did not look good for Z

kc has a cronic irratible stomach issue for years and embrace has been great in handling claims and corresponding on claims status----plus they pay !