Embrace | Pet Insurance Review

Embrace constantly surprises me with their attention to detail, personal customer service and vast competence. They are consistently reliable and I always receive reimbursement checks much faster than expected. I tell everyone I know how wonderful Embrace is. The peace of mind that comes with knowing Embrace will reimburse exactly what they say will be covered is something you cannot imagine until you are in an emergency situation. If you are a pet owner, the question is not IF your pet will have an accident or injury but WHEN. And, WHEN it occurs worry about your insurance coverage is not what you need. I changed addresses and the check was returned to Embrace. They made sure I received my check at the new address. I didn't even have to contact them about it. AMAZING! Take care of your pets AND your mental health - sign up with Embrace.

Embrace service has always been prompt and responsive. Claims staff have answered my email questions within 24 hours and are always polite. This is our first pet and our first experience with pet insurance. We're glad to know that he is in good hands. So far, so good!

I couldn't believe my claims (the first I ever submitted) were processed so quickly. I had our dog neutered & a Lyme vaccine within 6 weeks of each other. No questions asked when I simply faxed the claim form I filled out with the vet's receipts. They even sent me emails telling me when it was receive & was being processed & then I got the check in about a week. I got an email today making sure I got it! The only other company I get service like this is LL Bean!!

The Wellness dollars come in handy. I suppose the amount I pay extra for them equals the $200 reimbursement or very close to it, however it is handy having it there to0 claim back some $s to go for other doggies expenses.

I'm new to Embrace (within the year) and was skeptical at first. I left AKC due to their enormous price hikes. What I found was a nice and extremely helpful staff. Then, when my newfie had a problem, the staff assisted me and the coverage has been exactly as advertised. I'm pleasantly pleased and will be remaining here for a long time to come.