Embrace | Pet Insurance Review

Recently submitted a number of claims for our 2 year old yellow lab. She has had some concerning (and as of yet) unexplained issues that have been diagnosed as gastroenteritis. Her issues have resulted in two weekend trips to an emergency veterinary clinic as well as multiple follow-up visits with our primary veterinarian. The claim process has been very straightforward; communication from Embrace has been informative; and remittance has been timely and in accordance with our policy. All in all it's been a very smooth process and has not added to an otherwise stressful situation.

Our puppy was recently bitten by another dog during a romp at the dog park and had to be taken to an animal hospital for stitches (our primary Vet was closed). Although Embrace has always had EXCELLENT customer service, I was a little nervous about coverage because we had never had an accident before. I was so pleased at how quickly they processed our claim! The hospital bill was high and it was such a relief to have a Embrace on our side. I only wish I had signed up with them as soon as we got our puppy. There was one company we went with for a few months who didn't cover anything!!!

We have a 7 year old American Eskimo that recently began having diffculty getting up. She was very sad, stopped playing and would not eat. A specialist advised surgery on her knee since it dislocated and caused pain. She has since suffered from swollen joints and we are still investigating the cause. Embrace has been great. The staff is very responsive to our claims and is very caring about our pets.

I have not owned dogs for nearly ten years since my divorce and remarriage. My Wife, who is highly allergic to dogs found a Mini Labradoodle and she had no allegic reactions. We had watched our best friends shell out over $7500.00 on their pooch over the past year and realiszed that would be a tough burden on us if we needed that kind of Vet care. Our friends urged us to look at Pet insurance and after an exhaustive study, I chose Embrace based upon the percentage payment method of payments. Eight weeks after our first puppy, we picked up a tiny Bolognese puppy as a companion. She would only be five pounds and I head a fear that we might step on her and incur thousands of dollars in Vet fees. I added little Jazmine with a 10k limit and 80% deductible. We woke up one morning and discovered that Jazmine had something wrong with her eye. A quick search of the Internet confirmed that she had "Cherry Eye" and that it had to be surgically corrected. Do to the high failure rates of the surgery, we elected to see a Board Certified Veteranary Opthalmologist for the procedure. Approximately $2000.00 later, Jazmine was sent home. The next morning, I was hoorified to see that her other eye had the same prolapse (Cherry Eye) -- Another trip to the Surgeon and another two thousand dollars. My claims were processed and despite the warning of my Vet who said that the insurance companies always find a way to exclude this type of surgery, our claims were paid. Dr. D.

We have had Embrace insurance since our GoldenDoodle a=was a puppy. He is now 5 and a half and due to a knee problem required X-rays and medical care. What a blessing to know we had insurance. Embrace was prompt in their payment ad kept us informed of progress of the claim.