Embrace | Pet Insurance Review

The response from my vet when I submitted Embrace's "pre-certification" form for my dog's expensive knee surgery (Medial Patella Luxation) says it all - they had never seen a Pre-Certification form from a pet insurance company!! I can't imagine paying the $2,500+ without knowing what, if anything, would be covered. All if my communications with the staff at Embrace has been very thorough and timely which is much appreciated as well. I find myself recommending Embrace to people at work, on the street, anyone with a pet really. Big thanks to Embrace from Rocco and me!! His quality of life has improved significantly with his 2 new knees!! :)

I just received an email from Embrace letting me know that the first claim I submitted will be covered. I was a bit skeptical about pet insurance and feared I would have to fight for coverage with each claim, but I am very pleased with my experience with Embrace thus far--particularly as my pup's injury was the result of my dinner prep! My girl loves to lie at my feet as I cook and in a moment of just plain bad luck, hot water spit out of a boiling pot and landed in her eye causing major swelling and irritation. I received an email confirming receipt of my claim within hours of visiting the vet and was given a coverage decision in 10 business days. I chose a $200 deductible and the cost for this visit was only $120, so it was simply applied to my deductible. We'll see what happens when I require an actual pay out, but I am hopeful that I will continue to have positive experiences with Embrace. I appreciate the monthly emails, Facebook page with daily tips, and friendly communication. Overall, Embrace seems to be a company filled with people who care about animals and their jobs. Thank you!

I have nothing but good things to say about Embrace Pet Insurance. I have filed several claims and always received prompt, professional responses from the customer service representatives. They provide such an easy process for claims and of course if at any time I have a question, just a quick e-mail to them and I have a response usually within 24 hrs. I feel much more secure knowing that Chance (my Golden Retriever) is insured because he is just like my child. I want to be able to provide him with the best medical care, regardless of cost. Embrace provides a low monthly premium that does just that for me.

It was Cloudys first Wellness Exam and they handled the claim in 3 business days and I had my money back in 5 business days. Embrace is a company full of the best professionals I have ever seen. They care about your pet as if it were their own. This is the best most outstanding compay I have ever dealt with. Embrace is the best insurance provided in the United States by far! I like them so much I sent them pictures of Cloudy! They Care that much!

My bulldgog required emergency surgery for an obstruction in her digestive tract. Embrace processed the claim quickly and professionally. As promised, they paid the claim in full less the deductible and my co-pay. I would highly recommend them to anyone who wants peace of mind when it comes to pet insurane.