Embrace | Pet Insurance Review

I have been nervous about getting pet insurance, especially narrowing down the choices that would be best for Cricket, our 5 yr old, 5 lb. Maltese. From the first phone call that I made to Embrace (where I got a human rather quickly), I was comfortable with the answers I received and their respectful responses to my questions. Our first wellness claim was paid 100%.There is no doubt that my husband and I (and Cricket) would recommend Embrace to others and to our vet!! Thank you and keep up the great work!

I've written several reviews and once again wanted to say how happy I am with Embrace Insurance. They review claims in a timely manner and are very fair when paying claims. I love the Wellness rewards too --- it's a no brainer if you see your vet at least once a year for an annual exam. The cost is more than made up for!

I previously posted a review saying how impressed I'd been with Embrace and this trend has continued. My dog needed a liver panel follow-up ($180) and I had notice of full reimbursement (less the policy's deductible)less than one week after the vet appointment and before I'd even received test results. Amazing!

I just recently insured my french bulldog with Embrace. I submitted my first claim for a wellness visit this morning, and less than 5 hours later have received notification that the claim has been processed and my check is being sent out. I'm very pleased with the response time!

I'd been covering my two cats with another popular pet insurance product. The other company really made my angry one day (and not for the first time) when they refused to expand and offer cancer coverage to one of my cats even though Willow was under the cut off age for their cancer rider. I was ready to pay extra, but they wouldn't take my money. This is what lead me to change her over to Embrace. The older cat is still on the old plan because he's old. But it gives me a good chance to compare the two plans. So far, the reimbursement for a Wellness visit is about $30 more than I get from the other plan. The customer service has been great. Very proactive and friendly. I feel very pleased about my choice, so far. I'm paying a little more per month for Embrace, but I would have had to do that if I'd been able to get the cancer rider.