Embrace | Pet Insurance Review

This is my first claim to Embrace. My dog, Lilly, came down with a bleeding condition which was diagnosed at colitis and I was pretty happy with the claim process. I did, however, have to scan all of her previous medical documents to Embrace, which I had not been told I would have to do when purchashing the plan. I also did not realize that medications to treat the condition were not covered, so I am still $100 away from her deductible. I also did not receive my response in the stated 15-day time period, but upon writing to my agent, I received an immediate response. The claim result was easy to read and easy to file away electronically.

I have all three of my cats insured with Embrace for the last two years. While we haven't had any major medical events (thank goodness) we have had a few minor scares. Embrace has been great every time. They keep me updated on every step of the claims process. They are easy to reach. I feel like I have my own personal rep who answers my emails quickly. I've never had a problem with a refund and I'm so happy we are covered through Embrace.

Embrace is the first pet insurance I've purchased. I looked into many pet insurance companies and thought Embrace was by far the best coverage for the least amount of cost. My husband and I purchased two puppies from a very poor breader, which we learned very quickly. My girl, Willow, had to have surgery on both her knees after just a few months of joining our family (each knee surgery cost between $3,700 - $4,700). She had one knee repaired and Embrace paid the entire invoice after our $500 deductible. About two months later she had her other knee repaired and Embrace paid the entire amount; nothing out of pocket for us. When our renewal came around, I thought the premium would go up but it actually went down. Amazing pet coverage at an amazing price. Now my boy, Dutch, is experiencing the same issue and will need surgery on his right knee; thank goodness I purchased Embrace because I know I'm covered. Try Embrace, there are many options to choose from, and I know anyone who has this coverage will be very pleased. Thank you Embrace.

I researched what people said about their pet insurance and I picked Embrace over 2yrs ago and never filed a claim. The nay sayers said why do you have pet insurance? I didn't want to have to decide between having to treat a dog or dealing with a big bill. Recently Baxter my 3yr old dog has sores on his feet that need a biopsy. So far the insurance has covered everything it said it would. It has been worth every cent.

Our 4 month old puppy became very ill very quickly with health issues that eventually led to his very untimely death.Embrace afforded us a piece of mind (ie not worrying about breaking the bank), but also showed they really care about their customers (the pets) by sending us a sympathy card. While I would have liked to say I purchased his insurance with his "life" in mind, it was nice that we had it in this time of tragedy.