Embrace | Pet Insurance Review

Though I've only filed a couple of very small claims for my Lab, Gucci, they have all been paid. I was very surprised on how quickly the last claim was processed - 7 days. Keep up the good work Embrace and you'll be given a 10.

One day our 5 year old male boxer had to be rushed to the hospital due too his non-responsiveness. He was diagnosed with a ruptured spleen caused by a large tumor growing on it and was very close to death. That's when he was diagnosed lymphoma and needed chemotherapy. This was an emotionally difficult time for us as it came on suddenly without warning. When we contacted Embrace there was no haggling, just sympathy and relief that everything was covered (minus co-pay) under his plan, even his treatments every week. Now, I can never put a dollar amount on my dogs so whatever we have to do we do, but the cost of his surgery and subsequent treatments was in the thousands and if it was not for Embrace it would of been a terrible hardship. Their courteous and caring staff has made this experience better than I expected. We just have the hospital fill out the claims and fax them over to Embrace and within a week it's in the bank.

My dog, Frankie Rose, is now 4 years old. We have not yet had any emergency situation to deal with (thank goodness!) but I have confidence that any claim we make will be a positive experience. I have received an immediate response by email each time that I have submitted a claim to Embrace for Frankie Rose's annual checkups from the very beginning of my relationship with Embrace Insurance. Any questions I have had have been answered quickly whether I contacted Embrace by email or by phone. Everyone I have personally spoken with by phone has been very helpful. I am very happy that I made the switch to Embrace Insurance when we adopted Frankie Rose.

We took our Sophie for her wellness visit and our full reimbursement was in our checking account in less than a week. Everyone we have spoken to has been very helpful and just knowing we have this insurance for her makes us feel a lot less stressed about $ if something big ever comes up (pray it don't)

Carrie & Laura are great employees and are very understanding and helpful. My dog went through an ordeal and without their help I would be down and out. Thank you again.