Embrace | Pet Insurance Review

I am so pleased with the Embrace policy I purchased for our dog, Tucker. I found a mass cell tumor on him and had it removed. I faxed two claim forms (initial exam/fluid draw; surgery) to Embrace on March 13th and received confirmation that they had received them. I received an email this morning advising that the claims had been paid and I would be receiving a check. No delays, no questions. This following another two surgeries he had at the end of last year. I am so happy I went with this company when I was researching insurance for Tucker. If our other dog was a little younger and could be accepted by Embrace, I would switch her over to this company in a heartbeat. I am very, very pleased.

Bought insurance for my dog mainly to cover any big issues that hopefully never come up. Submitted first claims and it was dealt with easily, quickly, and with no issues and applied towards my deductible. Couldn't ask for more.

After researching and reading reviews about just about every major pet insurance provider, we went with Embrace. Even though they seemed a bit pricey compared to other providers, they seemed to have the best coverage. We signed our puppy up and three weeks later, we've already visited the vet and been reimbursed via direct deposit. Our puppy has a couple more rounds of vaccinations to go, and I feel good about not choosing a cheap $20/month provider for Bear and very pleased with how quickly we were reimbursed.

Not sure where to start on my long list of compliments. 1 - They turn claims around faster than I can turn them in. 2 - Customer service is super friendly, helpful, and all of them have a great sense of humor 3 - The owner does follow-ups to make sure your claim process was smooth and painless, which it is very easy. She double checks to make sure we got all our reimbursement money back and on time. 4 - The rates compared to other pet insurance carriers are customizable to fit our budget. We picked one of the highest premiums for the first year, considering I just stopped by puppy from eating a rock yesterday. To sum it up, I WISH OUR HUMAN HEALTHCARE PROVIDERS WERE THIS EASY TO WORK WITH! EVERYTHING IS TRANSPARENT AND YOU KNOW WHAT YOU'RE GETTING YOURSELF INTO.

Had pet insurance for 7 years and never received one benefit from it. Switched to Embrace a month ago and already received a refund for my latest wellness visit that cost $315.50 direct deposited into my account no questions asked. This company is the real deal and I can't say enough about the superb customer service they provide. Thanks Embrace!