Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 18,539

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: pam rhoades

Excellent insurance and great customer service.

Embrace is very prompt in reviewing claims. Their staff is extremely helpful and go the extra distance to get answers to your questions. I would recommend this insurance company.
5

out of 5

POSTED: | BY: Jessica

Best investment we ever made

We have a high-deductible plan for our two dachshunds; we did not opt for wellness coverage or Rx coverage. It was only purchased to be a cushion for a major/catastrophic event. When one them had a sudden disc herniation that required immediate diagnostic (MRI) and treatment (surgery), we were beyond shocked and overwhelmed--he's barely 4 years old, very athletic and lean; we knew disc issues were common with dachshunds, but given his stature, we never expected a back issue for him. At any rate, it was certainly a nightmare scenario, and it required immediate decisions involving quite a bit of cost to us monetarily and risk as well, considering the surgery wasn't guaranteed to get him walking again. It's too early to tell whether he'll regain function in his back legs, although his neurologist feels certain he will, but one thing's certain: if not for Embrace, he wouldn't have gotten the surgery he needed. The MRI estimate was $2k, the surgery estimate was $4500, and that didn't include the initial consult, ER fee, etc. We needed to know, pretty much immediately, what Embrace would cover, if anything. Embrace was able to expedite our pre-certification forms for the procedures, so we knew same-day what was covered and what our responsibility would be. If we'd had to decide whether to move forward without first knowing what Embrace would reimburse, we would't have been financially able to. We are so incredibly thankful for the kindness and empathy all Embrace staff members used
5

out of 5

POSTED: | BY: Steve Countryman

The Wellness Plan Works

My wife and I have two Silky Terriers and have them enrolled in Embrace's Wellness Plan and Injury/Illness Plan. The Wellness Plan makes economic sense for any pet owner who is serious about being proactive in maintain the health and wellness of their pets. The ease and efficiency of Embrace's claims process makes it simple to get reimbursed promptly. Embrace keeps you posted on the status of claims, and handles them quickly. We are delighted..keep up the good work!
5

out of 5

POSTED: | BY: Tim

Embrace is easy and efficient.

I put the claim in and via email embrace explained every step. My check was here in one week.
5

out of 5

POSTED: | BY: Paula

Prompt response by a real person

My Charlie had a very strange episode. He was clearly uncomfortable, and was making strange head movements. I had no idea what was wrong with him. I videoed it to show the vet. We rushed him to the emergency vet, since my vet wouldn't be available for hours. He didn't demonstrate any of the symptoms by the time we got there, but had him checked out anyway. We agreed to the xrays, but declined blood work. Ended up being a bill around $550 with no clear diagnosis of what happened. Embrace reimbursed me $324.51. Claim was handled promptly and I was able to work with a real person! I'm very please with Embrace.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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