Embrace | Pet Insurance Review

On Christmas Eve, we ended up taking our dog, Arrow, to the emergency vet. With a house full of guests and another dog, Arrow had over eaten which lead to food bloat. Several x-rays and overnight at the vet led to a pricey bill. This was the first time we had submitted a claim for an accident/incident and had no idea how much money would be reimbursed. Upon submitting the claim, I was notified it was received and told me I should be notified within 15 business days. I had a check in about 2 weeks. They covered about 45% of the cost (based on our plan). Just this week, they checked in on Arrow. That personal touch goes a long way with me.

Service was amazing, took only about a week to process the claim, and the whole way the costomer service is wonderful!! So happy to know the Belle has great insurance! So glad we made the right choice!

I've had this insurance for a little over a year, but this was my first time making a claim. Every representative I was in contact with was very helpful and courteous and made the process as painless as possible. I am very happy with my experience and the company.

Embrace reimbursed our wellness claim for flea & tick medication fast and without any problems. The customer service folks are a joy to work with and I would highly recommend this product.

We have 2 pups that are covered by Embrace - both young, but seemingly always at the Vet's office! Embrace has been great about not only addressing our claims in a timely manner, but also reaching out to us promptly if there has ever been any concern on our end. The staff constantly emails us with updates, and also asks about how are pets are doing by name. They feel like an extended part of the family - taking care of our Lucy and Ollie as well as we do :)