Embrace | Pet Insurance Review

So far I haven't had a big claim and I hope never to have one. My injury claims have been for wellness and small things like ear infections and a sore back. Every one has been handled promptly with awesome customer service. Everyone is incredibly professional and friendly. I've had Embrace for two years for both dogs.

We've been pet owners for 4 months with a 6 mth old Chihuahua named Harlie. Because of the disparity of price structures and reimbursement schedules between insurance companies, our search for the best insurance coverage actually began by first realizing finding a Vet with a good reputation with reasonable fees was the first step. We found that spaying in our geographical area ranged from $170 to over $400+ for Harlie--quite a spread for the same procedure. By finding a Vet with reasonable rates we assured ourselves of getting the best reimbursements from any insurance plan we selected. We decided not to go with a company with a benefits schedule such as the VPI plan which has several pages of very confusing medical codes and procedures broken down into 2 columns that I couldn't figure out even after speaking with their rep. Then there's the long list of exclusion medical codes that I'm sure seem small, until you find your pet falls into one of those areas when it comes time to file a claim! Embrace seems to have a well balanced plan that will cover the high cost of an emergency treatment, while also providing great Wellness coverage benefits--better than any other plan we looked at. Embrace also allows you to tailor your deductible and co-pay to further reduce your premium should that be an issue for you. So far, the claim process has been very simple and reimbursement times have been reasonable (within 2 weeks). The staff sends status emails every step of the way o

I am 62 yrs. old and have had dogs ALL MY LIFE and as we all know they are VERY EXPENSIVE. I decided to finally get pet insurance on my current dog Jack several years ago and I chose Embrace. They have surely been a blessing. Thank you Embrace for your EXCELLENT service!

My vet faxed a well claim for our golden Retriever on Jan 19th. I received a confirmation that Embrace received the claim a few hours later.I just received an email, on Jan 27th, stating that I should be receiving a check within 10 day. I had VPI insurance for out previous dog and I am very happy that I found Embrace.VPI took much longer to process claims.

I have had insurance for 6 months for my lab pup. response time regarding claims is fast and efficient. E mails are sent letting you know how the claim is progressing. Friendly and courteous. I am glad i chose Embrace as my pet's insurer.