Embrace | Pet Insurance Review

This is the first time we purchased pet insurance. Our veterinary office recommended VPI but after careful research and reading online reviews we chose Embrace mostly because they cover breed specific conditions and their clear reimbursement plan. So far everything has worked out as promised. Customer survice is professional, caring, and quick in their responses. I wish we would have signed up earlier.

Both my dogs have Embrace coverage. Embrace had great reviews when they first signed on, and all have proved to be true. Diesel has been lucky enough to not have any serious physical problems, just allergies. But, Maverick has had a hip replacement and knee surgery. Embrace has been great in helping me understand the coverage they have and very easy to talk to. Embrace also has a very simple process for submitting, they request an itemized list from the vet or doctor, via email or fax. They send an email once the vet/doctor has submitted the breakdown, which helps with knowing the vet is on top of things too. Thank you for your help over these past few years!

claim handled in timely fashion. all questions answered. have received good advice on how to make claims process for my newest dog easier. all in all, highly recommend.

I have a 9 month old Newfoundland that was diagnosed with bi-lateral luxating patella. Having Embrace Pet Insurance made the decision to have surgery very easy, knowing that I could afford to have both of his knees repaired. He is now walking much better and the prognosis for the future is very favorable. The alternative to surgery was to put him down. I received the check in a timely manner and hopefully we can now enjoy our puppy.

I wanted to say a quick word about my experience with Embrace, first I have never dealt with a company with so much compassion and professionalism. They truly do out of their way to show their clients empathy and caring. I would recommend them to any pet owner!