Embrace | Pet Insurance Review

I'm on my third year with Embrace coverage. While the premiums have increased more than I anticipated each year, I am still pleased with the polices and continue to recommend Embrace. Each of my claims have been processed quickly, they associates kept in frequent contact with me throughout the process, letting me know what stage they were in (we received you claim, we requested additional info from your vet, your claim was covered, etc.). All the staff has been helpful and easy to work with!

For years I had considered subscribing to a pet insurance company. I was always afraid of buying a policy that could potentially turn into a hassle once a claim was submitted. I chose Embrace because of the cost of the policy in relation to the benefits offered. I just submitted my first claim last week and was very pleasantly surprised at the speed of communication regarding the review process as well as the refund itself. I am very happy that I chose Embrace as my pet's insurance company.

We're very happy to have Embrace pet insurance. Our 4 year old cat Kato ruptured his ACL, and both his exam and surgery were covered quickly and fairly at 80% (our chosen rate). There were no hidden exclusions or surprises. We were very happy with the coverage and the customer service. I only gave 8 of 10 because Kato also had a dental surgery, and we were disappointed to learn that the insurance does not cover dental. (Yes, we should have checked more thoroughly!) They have a special dental program but it would cost $300, and cover $400 worth of expenses. Overall we are very happy with Embrace and have recommended them to friends.

I chose Embrace pet insurance because it covers a portion of the actual vet cost (not a standard cost that my vet always seems to exceed by a large margin) and because it offers a Wellness component and orthopedic coverage (for a large breed dog, it is essential). The purchasing process was simple and the communication in setting up my account and transferring the necesssary information was well supported by Embrace staff. The website offers a chat function that has been truly helpful to me, answering any and all questions I had in record time. My communications with staff have felt very friendly and "small business" as opposed to the feeling like an asnwering service that wanted to find ways to complicate the process or deny claims. I stangely feel like they truly care for the health of my pet. That being said, my first claim went through in just a few days. So far, everyhting with Embrace has surpassed my expectations and encouraged my future purchase of policies. Highly recommend.

After a bad experience with another pet insurance company, I closely examined them all with a more experienced view. Embrace is the best by far! The coverage is fantastic, the cost is not oppressive (and I have three dogs!), and the fast return on claims is amazing! I am SO happy with Embrace Insurance. I highly recommend them to everyone! You won't be disappointed!