Embrace | Pet Insurance Review

I have only used Embrace twice for covered expenses for my cat Sasha. Luckily nothng too serious, but Embrace has been very nice and quick in my reimbursements. I would feel no need to use any other insurance. Their prices are about the same as other pet insurances and I like their quick and courteous responses.

I really wanted to use this company and my vet complied with all of their paperwork requests by sending complete medical records. I hadn't even submitted a claim when I started getting contacts from claim adjusters nitpicking the files and creating pre-existing exclusions for the pets. If you took your animal to the vet for anything other than routine shots in the past, it's a pre-existing condition, even if it was a minor matter and you were being proactive with your animal's care. The experience honestly confirmed all of the negative things I've heard about pet insurance companies, and Embrace is supposed to be one of the best. I'm going to take what I would have paid in a premium and put it in a segregated savings account, continue to take good care of my animals, and avoid the frustration and bureaucracy posed by pet insurance. I will write off the loss of $200 in premiums as a lesson learned.

Having been burned by pet insurance before, I was skeptical about trying it again. I read a lot of reviews and information before choosing Embrace. I'm very happy with my decision. The response time from customer service is excellent. In one case I submitted an incomplete claim and Embrace followed up with out vet without me even asking. AND - they have paid my claims far more quickly than I expected.

Very satisfied. Claim handled in a timely manner. My other Pet insurance company took at least 1 month to settle claim. Customer service employees very courteous and friendly.

I LOVE Embrace! Kava (my jindo) was hit by a car, and I was so thankful for Embrace covering all of his bills. Embrace is simple, reliable, efficient, and most of all - trustworthy... Thank you Embrace!