Embrace | Pet Insurance Review

I have to say that I am extremely pleased with embrace pet insurance. Customer service keeps you updated from the time your claim is submitted until payment is made-usually within 15 days. I would absolutely recommend them. In fact, I have 2 dogs and had another pet insurance for 5 years. I was unhappy with my old pet insurance customer se ice and fee schedule. I was concerned about switching to a new insurance at their age. I truly have been pleased with the way Embrace has handled all our claims . My only regret is not knowing about them when I first got my dogs!

fortunately, my 1 year old has not had any major illness or accidents yet but I also have the wellness coverage which I love. I have had two claims so far and both were handled quickly and no hassles. Embrace insurance/wellness program I feel is actually better than my own heath insurance plan! Glad this was recommendated to me.

This is my second check that I received from Embrace. With vet costs being so high, it is great that I can get some relief from this insurance company. I will be staying with embrace for as long as I own this pet, and all future pets.

This was at least my 7th or 8th claim for my 2 dogs. I have always found the reimbursement to be fair, the customer service excellent and claims settled in a timely manner. I have recommended Embrace to all my friends with pets. I feel fortunate to have done such a thorough online search that I chose Embrace.

Initially I was pretty frustrated with getting reimbursed, but part of the problem was that my secretary was supposed to handle the claims and told me that I wasn't covered for various things. Once I started dealing with it myself, I did receive reimbursements. My daughter was just married so I've been really busy with other things, but I intend to be more proactive and I'm sure the response will be good. My only frustration would be that the Vet doesn't fill out the paperwork at the time of service so that it can be faxed and then the insurance company's paperwork requirements get to be a bit tedious. Bottom line, though: Nothing is more important than caring for your loved ones... kids and pets included!