Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 15,759

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 3.1
  • 4.9
  • Count
  • 1
  • 16
  • 15,759

Updated: May 29, 2024

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mina Yindra

MUST HAVE!!!

THE BEST, I KID YOU NOT, THE BEST THING I HAVE EVER DONE AS A PET OWNER IS GET EMBRACE INSURANCE. I have owned dogs all my life and they can always come up with some unexpected health issues, no matter what the age or type of dog. Since I have had Embrace, they have covered a rough onslaught of medical conditions that neither of my rescue dogs were ever forseen to have- and Embrace did it without ever objecting, making my life difficult, or capping benefits. The payments are prompt and the people there are delightful to deal with- they take a personal interest in your dog and they always follow-through on being sure you received your money. My one dog, only 1 1/2 years old, recently went through approximately $15,000 in medical expenses for an unknown illness that was causing her to waste away. Because of Embrace, we were able to pursue all the treatments she needed and she is now recovering, happy and healthy again. In addition, the specialists found two conditions that we can now do preventative treatment for so they never become a large issue later in life. This on top of the more than $10,000 they have put out on my other dog who needed extensive oral work and ended up with a neurological disorder, another young dog. I am so fortunate to have spent the time researching these pet insurance companies. Embrace is the one and only who will cover you for everything, do it completely and do it with a smile. Unbelievable blessing for those of us who love our furry famil
4

out of 5

POSTED: | BY: Laura R.

Prescription Coverage

I was very pleased with the initial communication with the Embrace staff and after Ellie's first accident.It seems that prescription coverage is an additional cost even if there is an emergency. My dog doesn't require daily prescription drugs however she was bitten by another dog which required stitches and an antibiotic for wound care at the cost of 537.00. The cost for the drug for this claim was not covered. I am still very unhappy about that incident. I have also been comparing other companies and their policies before I renew with Embrace for the following year. Not sure I would recommend Embrace to other pet owners.
5

out of 5

POSTED: | BY: Jaimi Krielaart

Pleasantly Surprised

I used to use a different company for pet insurance - on that was well known and reputable. I didn't renew that insurance because it felt like I gave them an awful lot of money for nothing. Very little from my annual wellness visit was reimbursable, and failing an emergency, it felt like throwing money away. I did some more research and found Embrace. I was hesitant at first because in signing up, some of the paperwork made me wonder if I was basically giving my premium to a company that would leave me in the lurch. Well, there was absolutely no need to worry! I just took Kira to the vet. She got vaccinated and checked out, and I bought some Advantage. The entire bill was $295. I expected that I might see $80 - $100 back, so imagine my surprise when Embrace emailed me to let me know I was being reimbursed $200! That covered everything except the Advantage. The check arrived within the week. I was so impressed, I've been telling everyone, even my non-pet owning friends and family. Thank you, Embrace!
5

out of 5

POSTED: | BY: Roopa

Hassle Free Pet Insurance! The Best!

I have been a customer of Embrace Pet Insurance since 2009 and I waited 2 full policy terms in order to write this review. So, I can say my review is based on 2 full years worth of service and not written in haste or without due experience. Of all the insurance benefits available to pets, Embrace has exceeded all expectations in providing the best benefits,claims and customer service. The staff is very congenial and polite in their email responses. They always take an extra step in ensuring the customer gets a thorough and detailed explanation for any rejection of a claim. They are very diligent in researching everything on your behalf. I would recommed Embrace to everyone who wants the best and most comprehensive insurance coverage for their pets. I have never seen a company so quick in responding to claims and there are truly no hassles. They cover almost everything including the waste products that vets charge us for! Truly the best insurance in US for Pets! I am going to renew my coverage with them for the third consecutive policy year. I can rest in peace as I have embrace to take care of my pet's medical needs. Thank you Embrace Team!
5

out of 5

POSTED: | BY: Jonathan Slater

Extremely pleased!

This is my first experience with pet health insurance. I researched the choices carefully (I do research for a living!) and decided on Embrace for a number of reasons, but one of the key reasons was that they did not have a schedule of how much they would reimburse for specific procedures. I wanted to be able to choose the vet providing care for my dog on the basis of skill and reputation, not cost. I was hoping that I would never need to use this insurance, but this year I feel extremely fortunate that I made the investment. My dog was diagnosed with bloat, and condition that can be fatal within a couple of hours. It required three visits to the vet, including one to an ER at 1 a.m. My dealings with the Embrace claims people have been wonderful. They are prompt, knowledgeable, courteous, and caring. Within less than a week of submitting three claims electronically, they informed me that (subject to co-pays and deductibles) everything was covered. I have another appointment with my vet, and I have peace of mind knowing that I won’t have concerns about cost in the back of my mind as we discuss my dog’s health.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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