Embrace | Pet Insurance Review

i just started.. my boxer is 10 months old- speedy - she is a great dog. but i no boxers they do have problems in the later years. but i wouldn't trade her in 4 anything, having said that, i have no problems now- but when i do need embrace - i no they'll be there 4 me. from what i hear embrace well be very good to me & my speedy..shari

I really wish insurance companies for us humans acted like this. My three-year-old dachshund just underwent emergency back surgery on the 14th of September. The total bill was 4,622.12 and I just got an email on the 7th informing me that they are paying 3,294.32, which is fantastic! (I have a 20% co-pay and a 500.00 deductable.) I love this company. Everyone is always courteous and professional. They send you an email to let you know that they received your claim form. They send another email if they think things are backed up a little, but seriously, 3 weeks is incredibly fast compared to my own insurance company. They even send another email to make sure you received your check. Who does that these days? Their customer service is incredible. I've heard nightmare stories about other companies. Embrace is truly the best insurance company out there. You will not be disappointed.

The customer service at this company is amazing! Everyone is extremely friendly and understanding. The only reason I didn't give them a 10/10 is because as previously mentioned the communication between they staff there seems to be a little disconnected. As Chris on 9/9/2012 mentioned, I would too get multiple emails and speak to different individuals who wouldn't be on the same page. However, once everything got sorted out, everyone was very helpful and quick and haven't had any issues since. I got a few services done for my 2 dogs and about 5 days after submitting my wellness claims, the money was deposited right back to my bank account (they're still working on an illness claim). They are also very speedy with their email responses and very informative. Their follow ups allow me to know every step of the process as well as know that they're taking care of my claims. I was REALLY worried about buying insurance for my dogs and worried I wouldn't be reimbursed or run into problems but I've been so pleasantly surprised. I absolutely recommend Embrace. If you're skeptical, call customer service and chat with them. I bet you'll change your mind. :)

I absolutely love Embrace. Wouldnt have a dog without it.

Our puppy endured three major surgeries by age by 15 months of age. Hip Displaysia and TPLO on both legs with complications. This was heartbreaking as well as a financial burden of over $16K to our family. She is still on the road to recovery. Very happy that Pet's Embrace reimbursed us for 80% of the those costs up to $10k a year.Thank's Pet's Embrace!